Benefit Eligibility Specialist

State of Missouri; Saint Joseph (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

State of Missouri's Family Support Division in St. Joseph, MO is seeking a Benefit Program Technician to help Missouri citizens receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

You will perform eligibility interviews, interpret policy, contact participants by phone about eligibility, and review documents to apply to the Division's eligibility systems.

Qualifications

• High School diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree.

Responsibilities

• Complete eligibility interviews.
• Interpret policy and procedure to answer participant questions.
• Contact participants by phone to discuss eligibility.
• Review documentation to apply to Family Support Division's eligibility systems.

Skills

Customer service

Education

High School diploma or equivalent

Bachelor's Degree

Job description

State of Missouri's Family Support Division in St. Joseph, MO is seeking a Benefit Program Technician to help Missouri citizens receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

You will perform eligibility interviews, interpret policy, contact participants by phone about eligibility, and review documents to apply to the Division's eligibility systems.