Benefit Programs Specialist - Eligibility & Support

State-of-Missour; Cape Girardeau (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

The Family Support Division in Cape Girardeau, MO is seeking a Benefit Program Technician to help Missouri citizens access food, medical, financial and nutritional assistance. You will determine eligibility, interview clients in person or by phone, and prepare summaries to support service decisions.

Qualifications include a High School diploma or equivalent with four years of customer service, or a Bachelor's degree.

Qualifications

• High School diploma or equivalent required or Bachelor's degree.
• Experience in customer service is required.
• Comfort interviewing clients in person and by telephone.
• Ability to determine initial and continuing eligibility.

Responsibilities

• Determine initial and continuing eligibility for services.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service

Interviewing

Eligibility determination

Education

High School Diploma or equivalent

Bachelor's Degree

Job description

The Family Support Division in Cape Girardeau, MO is seeking a Benefit Program Technician to help Missouri citizens access food, medical, financial and nutritional assistance. You will determine eligibility, interview clients in person or by phone, and prepare summaries to support service decisions.

Qualifications include a High School diploma or equivalent with four years of customer service, or a Bachelor's degree.