Benefit Programs Technician - Eligibility & Client Support

State of Missouri; Alton (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

The State of Missouri’s Family Support Division seeks a Benefit Program Technician to serve at the Oregon County Customer Service Center in Alton, MO. You will help Missourians access food, medical, financial, and nutritional assistance and determine eligibility.

You will interview clients in person and by telephone, prepare summaries, and perform related duties to support safe and healthy, productive lives. A HS diploma or GED is required, with 4 years of customer service or a Bachelor’s degree.

Qualifications

• HS diploma or GED required.
• 4 years of customer service experience OR Bachelor's degree.
• Equal opportunity employer.

Responsibilities

• Determine initial and continuing eligibility for services.
• Interview clients in person and by telephone.
• Prepare summaries and perform related duties.

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The State of Missouri’s Family Support Division seeks a Benefit Program Technician to serve at the Oregon County Customer Service Center in Alton, MO. You will help Missourians access food, medical, financial, and nutritional assistance and determine eligibility.

You will interview clients in person and by telephone, prepare summaries, and perform related duties to support safe and healthy, productive lives. A HS diploma or GED is required, with 4 years of customer service or a Bachelor’s degree.