Elevated Server: Nashville Rooftop Guest Experience

SongTeller Hotel; Nashville (TN); On-site; USD 15,000 - 22,000; Full time

Job summary

Herschend seeks an enthusiastic Server to join Jolene’s, an 85-seat lounge on the top floor of Dolly Parton’s SongTeller Hotel in Downtown Nashville. The role focuses on providing excellent dining experiences, with duties including setting up dining spaces, mastering beverage and food menus, and maintaining a clean, safe environment.

The ideal candidate has 6 months of related experience, can obtain Serve Safe/TABC certification, is at least 21, and can pass a background check.

Qualifications

• Minimum 6 months of previous job-related experience.
• Serve Safe/TABC Server Certification required (obtainable).
• Must be at least 21 years old.
• Basic computer knowledge preferred.
• Must pass a pre-employment background check.

Responsibilities

• Assist guests to create exceptional dining experiences.
• Set up and close dining areas with supplies stocked.
• Maintain knowledge of beverage and food menus.
• Ensure a clean, sanitary dining environment per health codes.
• Perform service, busser, and runner duties as needed.
• Adhere to Heartspitality® standards and participate in upsell strategies.

Skills

Customer service

Teamwork

Hospitality

Attention to detail

Education

High school diploma

Tools

POS systems

Job description

Herschend seeks an enthusiastic Server to join Jolene’s, an 85-seat lounge on the top floor of Dolly Parton’s SongTeller Hotel in Downtown Nashville. The role focuses on providing excellent dining experiences, with duties including setting up dining spaces, mastering beverage and food menus, and maintaining a clean, safe environment.

The ideal candidate has 6 months of related experience, can obtain Serve Safe/TABC certification, is at least 21, and can pass a background check.