Elevated Restaurant Manager — Lead Service & Team

MAJC✨; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee dining privileges

Leadership development

Job summary

The Tavistock Restaurant Collection welcomes a Restaurant Manager to lead Nami, a modern Japanese concept in Lake Nona's Town Center. You will guide daily front-of-house operations, uphold brand standards, and champion an exceptional guest experience through strong leadership.

In this role you will recruit, train, and mentor hourly staff, partner with culinary leadership on scheduling and service flow, and drive guest satisfaction with calm, decisive leadership and a focus on hospitality

Qualifications

• 2+ years of leadership experience in upscale or fine dining environments.
• Strong understanding of hospitality service standards and team leadership.
• Excellent communication, organizational, and conflict resolution skills.
• Ability to stay calm under pressure and lead by example.
• Familiarity with POS systems, scheduling software, and restaurant financials.
• Flexible to work evenings, weekends, and holidays.
• Genuine passion for food, beverage, and guest experience.

Responsibilities

• Oversee front-of-house operations, ensuring seamless service execution and adherence to brand standards
• Support recruitment, training, and mentorship of hourly staff to uphold a culture of excellence
• Collaborate with the General Manager and culinary leadership to manage scheduling, labor, and service flow
• Lead pre-shift meetings, service recovery, and team accountability
• Maintain guest satisfaction scores and proactively resolve service issues
• Assist in inventory, ordering, and compliance with health and safety regulations
• Foster relationships with regular guests and local partners to drive loyalty and community engagement

Skills

Leadership

Hospitality standards

Communication

Conflict resolution

Team leadership

POS systems

Scheduling software

Financial management

Tools

POS systems

Scheduling software

Job description

The Tavistock Restaurant Collection welcomes a Restaurant Manager to lead Nami, a modern Japanese concept in Lake Nona's Town Center. You will guide daily front-of-house operations, uphold brand standards, and champion an exceptional guest experience through strong leadership.

In this role you will recruit, train, and mentor hourly staff, partner with culinary leadership on scheduling and service flow, and drive guest satisfaction with calm, decisive leadership and a focus on hospitality