Manager

MAJC✨; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee dining privileges

Leadership development

Job summary

The Tavistock Restaurant Collection welcomes a Restaurant Manager to lead Nami, a modern Japanese concept in Lake Nona's Town Center. You will guide daily front-of-house operations, uphold brand standards, and champion an exceptional guest experience through strong leadership.

In this role you will recruit, train, and mentor hourly staff, partner with culinary leadership on scheduling and service flow, and drive guest satisfaction with calm, decisive leadership and a focus on hospitality

Qualifications

• 2+ years of leadership experience in upscale or fine dining environments.
• Strong understanding of hospitality service standards and team leadership.
• Excellent communication, organizational, and conflict resolution skills.
• Ability to stay calm under pressure and lead by example.
• Familiarity with POS systems, scheduling software, and restaurant financials.
• Flexible to work evenings, weekends, and holidays.
• Genuine passion for food, beverage, and guest experience.

Responsibilities

• Oversee front-of-house operations, ensuring seamless service execution and adherence to brand standards
• Support recruitment, training, and mentorship of hourly staff to uphold a culture of excellence
• Collaborate with the General Manager and culinary leadership to manage scheduling, labor, and service flow
• Lead pre-shift meetings, service recovery, and team accountability
• Maintain guest satisfaction scores and proactively resolve service issues
• Assist in inventory, ordering, and compliance with health and safety regulations
• Foster relationships with regular guests and local partners to drive loyalty and community engagement

Skills

Leadership

Hospitality standards

Communication

Conflict resolution

Team leadership

POS systems

Scheduling software

Financial management

Tools

POS systems

Scheduling software

Job description

Restaurant Manager

Job Details

• Orlando, FL
• Full-time
• On-site
• Posted 3d ago
• via Paylocity
• Company site

About this role

Located in the heart of Lake Nona's vibrant Town Center, Nami is a modern Japanese concept that blends traditional technique with innovative execution. With a stylish, immersive atmosphere and an ingredient-driven menu rooted in Japanese culinary heritage, Nami invites guests on a sensory journey that celebrates artistry and precision. As part of the Tavistock Restaurant Collection, Nami reflects our commitment to excellence, hospitality, and culinary storytelling.

The Opportunity

We are seeking a dynamic and service-driven Restaurant Manager to join our leadership team at Nami. The ideal candidate will be passionate about hospitality, have a sharp eye for operational detail, and inspire high-performing teams. You will lead daily operations and help cultivate an environment that embodies modern elegance, warmth, and unmatched guest experience.

What You'll Do

• Oversee front-of-house operations, ensuring seamless service execution and adherence to brand standards
• Support recruitment, training, and mentorship of hourly staff to uphold a culture of excellence
• Collaborate with the General Manager and culinary leadership to manage scheduling, labor, and service flow
• Lead pre-shift meetings, service recovery, and team accountability
• Maintain guest satisfaction scores and proactively resolve service issues
• Assist in inventory, ordering, and compliance with health and safety regulations
• Foster relationships with regular guests and local partners to drive loyalty and community engagement

Why Join Us

• Be part of an innovative and design-forward culinary concept
• Join a growing collection of award-winning restaurants across the Tavistock portfolio
• Competitive salary + performance-based bonus opportunities
• Health, dental, vision insurance and paid time off
• Employee dining privileges and ongoing leadership development

Requirements

What We're Looking For

• 2+ years of leadership experience in upscale or fine dining environments
• Strong understanding of hospitality service standards and team leadership
• Excellent communication, organizational, and conflict resolution skills
• Ability to stay calm under pressure and lead by example
• Familiarity with POS systems, scheduling software, and restaurant financials
• A genuine passion for food, beverage, and the guest experience
• Flexibility to work evenings, weekends, and holidays

Requirements

• Restaurant management
• Front-of-house operations
• Staff training
• Mentorship
• Service execution
• Inventory management
• Conflict resolution
• Communication
• POS systems
• Scheduling software
• Financial management
• Hospitality standards
• Team leadership
• Service recovery

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee dining privileges
• Leadership development