Electronics Repair Technician: Diagnostics & Support

Best Buy; Bangor (ME); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Employee discounts

Retirement resources

Well-being support

Job summary

Best Buy in Bangor, ME, is seeking a part-time Geek Squad Advanced Repair Technician to diagnose, repair, and support customers’ devices in-store and over the phone. You’ll collaborate with Geek Squad Agents to deliver outstanding service and solutions.

You’ll perform repairs, document requests, and sustain knowledge through ongoing training, with a schedule that may include holidays, nights and weekends. This role emphasizes strong technical ability and customer care.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses

Skills

Diagnostics

Troubleshooting

Repairing technology

Job description

Best Buy in Bangor, ME, is seeking a part-time Geek Squad Advanced Repair Technician to diagnose, repair, and support customers’ devices in-store and over the phone. You’ll collaborate with Geek Squad Agents to deliver outstanding service and solutions.

You’ll perform repairs, document requests, and sustain knowledge through ongoing training, with a schedule that may include holidays, nights and weekends. This role emphasizes strong technical ability and customer care.