Electronic Technician, WDW

Walt Disney World; Lake Buena Vista (FL); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Financial benefits

Job summary

Walt Disney World in Florida seeks an Electronic Technician who will provide hardware support across multiple lines of business, focusing on Avaya/Cisco telephony, in-room WiFi and TIMELOX devices, and the installation of layer 1 infrastructure.

You will work with voice and data connectivity for events and resort environments, operate and test fiber/copper networks, and assist the special events team as needed.

Qualifications

• Valid Florida driver's license required.
• Minimum 2 years' hands-on experience with Cisco and/or Avaya environments.
• High school diploma or GED required; Associate degree preferred.

Responsibilities

• Maintain and configure phones and peripherals on Avaya and Cisco systems.
• Sustainment of in-room technology including WIFI, TIMELOX, and GPON equipment.
• Install and maintain layer 1 infrastructure.
• Terminate and test CAT6a cabling.
• Support events with voice and data connectivity across Walt Disney World.
• Follow safety protocols and PPE as required.

Skills

Telephony experience

Layer 1 experience

Cisco/Avaya voice systems

CAT6a cabling

Education

High school diploma or GED

Associate degree or equivalent (preferred)

Tools

Avaya equipment

Cisco equipment

TIMELOX devices

GPON equipment

Job description

The Electronic Technician is more than just a modern-day technician; we provide hardware support to multiple lines of businesses! In this role, we may respond to an issue with Avaya or Cisco phone systems, tackle Wi‑Fi and TIMELOX equipment issues and even work on Resort in-room technology devices. Additionally, we focus on the installation and full sustainment of the network and data devices including the layer 1 infrastructure supporting our devices. We also could support the special events team throughout the Walt Disney World property providing voice and data connectivity for any events that need assistance.

Responsibilities

• Perform maintenance, tackling, and configuring of phones and associated peripherals on Avaya and Cisco Systems
• Perform sustainment of in-room technology including WIFI, TIMELOX, and GPON equipment
• Required to install and maintain all layer 1 infrastructure
• Proficiency with layer 1 fiber and copper test equipment
• Perform other tasks as assigned by management or lead technician
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required

Basic Qualifications

• Valid Florida state driver's license
• Must be at least 18 years old
• Telephony experience
• Layer 1 experience
• Knowledge of Cisco/Avaya voice systems and T1/Data circuits
• Ability to terminate and solve CAT6a cabling
• Knowledge of passive optical network (PON) and data network technologies
• Minimum of 2 years' hands-on experience with Cisco and/or Avaya environment; or equivalent combination of education and experience
• Ability to lift up to 50 pounds
• Excellent written and interpersonal communication skills
• Proficiency in standard office software programs and mobile electronic devices

Preferred Qualifications

• Associate degree or equivalent is preferred
• Certification on Avaya or Cisco is preferred

Required Education

• High school diploma or GED

Additional Information

Schedule Availability: Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Schedules and start times are subject to vary.

The pay rate for this role in Florida is $28.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.