Electronic Security Service Technician: Grow & Deliver

Convergint; Dubuque (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Holidays & PTO

Medical Insurance

Life & Disability

401K Matching

Tuition Reimbursement

Vehicle Reimbursement

Job summary

Convergint is seeking a full-time Electronic Security Service Technician in Dubuque to service and support clients by responding to service calls, performing maintenance, and completing small projects. You will work with a team that values growth, safety, and exceptional service.

The role emphasizes troubleshooting, installing, and upgrading video, alarm, and access control systems, with opportunities to cross-train and advance within the organization.

Qualifications

• Experience or familiarity with electronic security systems and components.
• Customer-focused service mindset and problem-solving skills.
• Ability to troubleshoot and diagnose security systems issues.

Responsibilities

• Respond to service calls and scheduled maintenance for security systems.
• Diagnose, troubleshoot, repair, replace defective parts and ensure systems function correctly.
• Install small projects and upgrades for video, alarm, and access control systems.
• Prepare accurate service reports for invoicing and cost tracking.
• Collaborate with team members to ensure high-quality customer service.

Skills

Electronic security systems

Education

High School/GED

Job description

Convergint is seeking a full-time Electronic Security Service Technician in Dubuque to service and support clients by responding to service calls, performing maintenance, and completing small projects. You will work with a team that values growth, safety, and exceptional service.

The role emphasizes troubleshooting, installing, and upgrading video, alarm, and access control systems, with opportunities to cross-train and advance within the organization.