Electronic Monitoring Case Agent

ASAP Bonding Company; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Health insurance

Profit sharing

Job summary

A community safety organization in Atlanta is looking for an Electronic Monitoring Case Agent to monitor compliance of program participants using electronic devices. You'll manage real-time tracking, respond to violations, and install monitoring equipment. Essential skills include handling high-pressure situations, tech proficiency, and ethical reporting. We offer competitive pay, a range of benefits, and the opportunity to directly impact the community's safety.

Qualifications

• Ability to manage high-stakes situations professionally.
• Comfort with software interfaces and hardware.
• Commitment to confidentiality and objective reporting.
• Open to shift work including nights or weekends.

Responsibilities

• Track real-time GPS location and ensure adherence to boundaries.
• Investigate alerts and follow notification protocols.
• Install and troubleshoot electronic monitoring hardware.
• Maintain meticulous logs for court testimony as needed.

Skills

Cool Under Pressure

Tech Savvy

Strong Ethics

Flexibility

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Profit sharing

Are you looking for a career that sits at the intersection of public safety and rehabilitation? We are seeking a detail-oriented, high-integrity individual to join our team as an Electronic Monitoring Case Agent.

In this role, you aren’t just watching a screen—you are the frontline link between technology and community supervision, ensuring compliance while supporting the successful reintegration of program participants.

The Core Mission

• Monitor & Manage: Track real-time GPS location and alcohol monitoring data to ensure participants adhere to court-ordered boundaries and curfews.
• Rapid Response: Investigate alerts, equipment tampering, or zone violations immediately and follow established notification protocols.
• Tech Integration: Install, calibrate, and troubleshoot wearable electronic monitoring hardware (ankle bracelets) and breathalyzer units.
• Documentation: Maintain meticulous logs to assist in testimony in court or at violation hearings when necessary.

What You Bring to the Table

• Cool Under Pressure: The ability to handle high-stakes situations with a calm, professional demeanor.
• Tech Savvy: Comfort navigating complex software interfaces and handling hardware.
• Strong Ethics: An unwavering commitment to confidentiality and objective reporting.
• Flexibility: Public safety never sleeps; candidates should be open to shift work, including nights or weekends.

Why Join Us?

We offer competitive pay, comprehensive benefits, and the chance to work in a fast-paced environment where your vigilance directly contributes to a safer community.

Ready to make an impact? Submit your resume and a brief cover letter outlining your experience and qualifications.