Electronic Monitor Jail Install Case Manager

AMP Probation, LLC; Sandy (UT); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Company car provided

Full-time benefits

Résumé du poste

AMP Probation, LLC is seeking Jail Installers to install, retrieve, and troubleshoot electronic monitoring devices at Utah jail locations within 24 hours of service requests.

Applicants must have a valid driver’s license; a company car is provided. This entry-level role is ideal for students, parents, or retirees seeking exposure to the criminal justice field.

Qualifications

• This role benefits from experience in Criminal Justice, Social Work, or related human services.
• Strong written and verbal communication skills are required.
• Ability to work independently with minimal supervision.
• Willingness to travel to multiple jail facilities and flexible scheduling.
• Attention to detail in processing work orders and notes.
• Background checks are required prior to employment.

Responsabilités

• Receive service requests via phone, text, or email and coordinate next steps.
• Maintain inventory of electronic monitoring devices.
• Install, retrieve, and troubleshoot devices at jail locations.
• Document services and update status with the team.
• Keep logs of hours and miles traveled using web-based tools.
• Represent AMP professionally in client interactions and jail sites.
• Perform other duties as assigned.

Connaissances

Valid driver’s license

Proficient in MS Office (Outlook/Word/

Outils

MS Office

Description du poste

NO EXPERIENCE OR DEGREE REQUIRED!

Jail Installers are responsible for installing, retrieving, and performing basic troubleshooting of various electronic monitoring devices (GPS, Remote Breath, and Continuous Alcohol Monitoring) within 24 hours of a service request. Installers will receive notification of the service request, secure the necessary devices/equipment, and travel to various jails to meet with clients.

This position requires driving to multiple jails within your assigned area throughout Utah. You must have a valid driver’s license. A company car is provided.

This flexible opportunity is ideal for college students, parents with kids in school, retirees, or anyone looking to gain entry-level experience in the criminal justice field.

Responsibilities

• Receive service requests from AMP dispatch staff via phone, text, and email
• Maintain inventory of electronic monitoring devices
• Install/retrieve/troubleshoot electronic monitoring devices at designated jail locations.
• Document all services as required and communicate status of request with contact person/team
• Maintain detailed logs of hours worked and miles traveled utilizing web-based software
• Represent AMP professionally in all client interactions and jail service locations.
• Other duties as assigned

Qualifications & Competencies

• Preferred experience in Criminal Justice, Social Work, or related human services field
• Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
• Ability to work independently and with minimal supervision
• Willingness to work a flexible schedule and travel to multiple jail facilities.
• Proficient oral and written communication skills
• Required attention to detail as it relates to understanding work orders and entering case notes
• Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
• Valid driver’s license and automobile with insurance required
• Pre-employment and regular follow-up background checks as required
• Benefits for full-time employees

AMP is committed to promoting the safety and well-being of the citizens of the State of Utah through effective community-based supervision of offenders by professional individuals who strive to make a positive impact upon their community. Our mission is accomplished by: Enforcing Court Orders; Advocating for victim’s rights and restitution; Conducting investigations and formulating an articulated recommendation for the Court to be used in the administration of justice, and Facilitating offender rehabilitation/resocialization into the surrounding community.

We are committed to helping people—regardless of their past choices, present struggles, or future obstacles—to build the capacity and courage to change their lives.

Our team:

We recognize that each AMP staff member is critical. We are a team strengthened by our diversity of backgrounds, perspectives, and talents and united by a common purpose.

We are determined to continuously enhance our knowledge and skills, evaluate our results, and learn from our successes and failures.

Our impact on the community:

We believe public safety is best protected through alternatives to incarceration that combine accountability and support with empowerment and opportunity.

We are committed—through continuous innovation and the strategic disruption of ineffective responses to crime, addiction, and mental illness—to creating solutions for some of the city’s most difficult public safety and public health challenges.