Electronic Commerce Specialist

Boise Cascade Company; Boise (ID); On-site; USD 31,684 - 45,460; Full time

Benefits offered by this job

Medical + Prescription Drug

Flexible Spending Accounts

401(k) Retirement Savings with company

Paid Time Off

Paid Holidays

Paid Parental Leave

Life Insurance

Job summary

Boise Cascade has an exciting opening for an Electronic Commerce Specialist. This role focuses on EDI operations, scheduling, and customer relationships to ensure smooth e-Commerce activities across BMD.

You will monitor, adjust, and process EDI forms, track acknowledgments, and resolve issues. The position requires collaboration with internal teams and trading partners to synchronize item data and support ERP systems.

Qualifications

• College Degree or equivalent work experience in related job function.
• Preferred: typically more than three (3) years of experience in related job function.
• May require professional certification.

Responsibilities

• Support e-Commerce activities by building and leveraging relationships with internal and external customers including EDI Operations Processing Schedule.
• Monitor automatic EDI scheduled processes for completion and perform system table and list adjustments.
• Generate and process forms not auto processed and track EDI acknowledgments and communications.
• Distribute processing output to departments on schedule and archive work product.
• Resolve EDI issues, identify root causes, and elevate issues to EDI team or manager.
• Maintain coverage of the support mail folder and assist customers, trading partners, and internal staff using EDI outputs.
• Work with trading partners to synchronize item data and test new ERP releases.

Education

College Degree or equivalent work experience

Tools

ERP software

EDI processing

UPC/I2of5 management

Job description

• Pay or shift range: $23 USD to $33 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Information Technology
• Full-Time
• Requisition #: ELECT008391

Description

Boise Cascade has an exciting opening for an Electronic Commerce Specialist! Please review the responsibilities and needed qualifications below

Responsibilities

Support the e-Commerce activities of BMD by building and leveraging relationships with internal and external customers including, but not limited to: EDI Operations Processing Schedule. Monitor automatic EDI scheduled processes for completion, including daily incoming & outgoing EDI transmissions. Ensure prompt EDI processing by performing system table and list adjustments, cross-references and branch assignments. Generate and process forms that are not auto processed. Track and resolve EDI trading partner acknowledgments & communication. Distribute processing output to departments and individuals on schedule & properly archive work product. Monitor EDI Support mail folder. Resolve EDI issues and takes ownership of issues in assigned areas. Promptly and proactively identify and elevate next level issues to other EDI team members or manager. Continually track & commicate EDI issues and outcomes to end users and EDI team. Maintain shared coverage of the support mail folder when other EDI staff are not available. Assist BMD customers and suppliers (trading partners), branch and division administrative & accounting personnel, buyers, sales representatives, department managers and other personnel utilizing work product produced by EDI processing. Be the EDI processing subject matter expert. Gather system and EDI information to identify root cause of processing issues and end-user challenges and propose and implement solutions. Collaborate with BMD personnel to identify new time saving EDI processes. Monitor EDI scheduled and manual processes; act to resolve exception reports. May assist with EDI processing scheduling and maintaining & adding new trading partners. Work with trading partners in synchronizing item data. Produce and disseminate statistical reports. Maintain UPC and I2of5 assignments for the division & test new release of ERP software. Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process improvement. Perform other duties and responsibilities as assigned.

Qualifications

Basic Qualifications: College Degree or equivalent work experience in related job function. Working conditions are an office environment with minimal physical exertion.

Preferred Qualifications: Typically more than three (3) years of experience in related job function. May require professional certification.

Boise Cascade has been in the business of distributing building materials and manufacturing wood products for decades. Today we're the only wholesale stocking distributor for building products that can service the entire United States - and one of the largest manufacturers of plywood and engineered wood products in North America. Because our business is built on relationships, our associates are critical to our success. Our people-centered approach to associate experience and engagement is rooted in our Core Values. We’re invested in cultivating a respectful workplace culture that attracts, connects, grows, and retains a talented workforce - one where everyone feels seen, heard, and valued.

We offer a comprehensive benefits package designed to have a positive impact on all areas of your life - from health and well-being, career, and community, to financial security and personal safety, with many benefits beginning on your first day of employment. We call it, Total Rewards. Here's a snapshot of what we offer:

• Medical + Prescription Drug
• Flexible Spending Accounts (Healthcare + Dependent Care)
• 401(k) Retirement Savings with company contribution
• Paid Time Off (20 days per year)
• Paid Holidays (10 per year)
• Paid Parental Leave (6 weeks)
• Life Insurance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.