Electro-Mechanical Systems Field Support Engineer

Ebara Technologies; Manassas (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

EBARA Technologies in Manassas, VA is seeking a seasoned Field Service Technician to install, maintain, and repair complex semiconductor equipment at customer sites and the service center.

You will diagnose electrical, mechanical, and software faults, mentor junior technicians, document work meticulously, order parts promptly, and uphold the highest safety and quality standards to minimize downtime.

Qualifications

• AS or equivalent electronics training with hands-on repair experience.
• Experience in semiconductor environments preferred.
• Strong mechanical aptitude and ability to read schematics.

Responsibilities

• Deliver full-spectrum field service at customer sites and service center.
• Isolate faults using manuals, schematics, and checklists.
• Minimize downtime and protect tool health through solutions.
• Document PM work, downtime, issues, and parts usage accurately.
• Order parts and notify customers or management when replacement is needed.
• Serve as technical liaison for tool operation and maintenance questions.
• Mentor Field Service Associates I–III and support center operations.
• Complete training and ensure safety compliance and clean work areas.

Skills

Field service

Electronics

Electrical troubleshooting

Troubleshooting

Customer facing

Mentoring

MS Office

Education

AS in Electronics or accredited basic electronics program

Tools

Multimeter

VFD

PLC

Servo Motors

CMP

Etch processes

Job description

Are you the one customers call when uptime is on the line?

If you thrive on diagnosing complex systems, turning pages of a manual into action, and restoring tools to peak performance, this role is for you.

What you'll handle

• Deliver full-spectrum field service at customer sites and the service center: preventive maintenance, corrective repairs, consumable replacements, installations, and start-ups.


• Use operation manuals, schematics, and standardized checklists to isolate hardware, software, mechanical, or network faults to the component level.


• Choose solutions that minimize downtime and cost while safeguarding tool health.


• Capture meticulous records of PM work, downtime, issues found, labor/time, equipment moves, and on-site service justification—using and navigating the customer’s systems with confidence.


• Order and fast-track parts; promptly notify customers/management when product replacement is the best path forward.


• Be the customer’s technical liaison for tool operation and maintenance questions.


• Provide guidance to fellow field technicians and field service engineers; train and mentor Field Service Associates I–III.


• Pitch in with service center operations and support additional customer locations as needed.


• Complete Finesse training and accurately transact/track parts usage.


• Follow EBARA safety requirements, complete mandatory safety training, and keep work areas clean and compliant at all times.


• Other non-essential tasks as assigned.

Background that sets you up for success

• AS in Electronics or accredited basic electronics program; equivalent hands-on experience accepted.


• Preferred 4–10+ years in field service; semiconductor environment strongly preferred.


• Hands-on mechanical aptitude; familiarity with semiconductor and/or vacuum technology fundamentals.


• Strong customer-facing presence.

Core capabilities

• Lift 35 lbs unassisted (floor to waist).


• Interpret electrical/mechanical diagrams and operate required equipment safely.


• Perform essential duties safely without risk to self/others/property in a cross-cultural, high-demand environment.


• Dependable attendance and punctuality.


• Stay composed under pressure; manage multiple and competing priorities; collaborate effectively with teams and leaders.

Administrative and communication strengths

• Component-level troubleshooting expertise across electrical/electronic systems.


• MS Office skills (Excel, Word, Outlook, PowerPoint).


• Excellent written/verbal communication, organization, and time management; proactive, self-directed work style.


• Provide verification of a good driving record when supporting off-site service.

Technical fluency

• Equipment Troubleshooting


• Electrical Troubleshooting Skills


• 120/208/240/480 Voltage Systems


• Vehicle Electronics and Computer Controls


• Preventive Maintenance and Inspection


• PLC Programming and PLC Wiring


• Electrical/Electronic Systems


• Maintenance and Repair Skills


• Equipment Diagnostics and Troubleshooting


• Equipment Installation and Wiring


• Equipment Repair and Maintenance


• Aircraft Maintenance, Avionics Systems, and Aircraft Electrical Systems

Tools and platforms

• Multimeter


• Variable Frequency Drives (VFD)


• Programmable Logic Controllers (PLC)


• Servo Motors


• CMP


• Wet-Etch


• Dry-Etch

Why this role?

Every day brings a new challenge, a new system to master, and a customer counting on your expertise to keep production moving.