Electro-Mechanical Field Service Technician — Travel

Volm Companies; Pasco (WA); Presencial; USD 37 000 - 45 000; Tempo integral

Resumo da oferta

Volm Companies in Pasco, WA is seeking a Field Service Technician to perform field and in-house service work, install and set up new machines, and ensure customer satisfaction through high-quality, timely service.

The role involves installing, repairing, and maintaining electro-mechanical equipment, traveling across North America to locations, training customers, and documenting all work while identifying improvement opportunities. Strong problem-solving and teamwork are essential.

Qualificações

• Knowledge of mechanical and electrical standards and practices normally acquired through completion of a technical certificate or equivalent combinations of education and experience.
• Established experience with material and resource planning systems, spreadsheets, word processing documents, customer management databases, and other applicable computer systems and data management software preferred.
• Established experience in electro-mechanical principles, systems, and repair preferred.
• Established experience building and maintaining strong customer service relationships preferred.

Responsabilidades

• Install, maintain, and repair electro-mechanical equipment.
• Travel to customer locations throughout North America to perform installations, maintenance, and repairs to electro-mechanical equipment.
• Prepare and test all equipment before shipment to customers to ensure proper functioning and operation.
• Load and unload equipment at Volm facilities and customer sites.
• Train customers and operators on proper use of equipment.
• Troubleshoot and diagnose issues using manuals, schematics, and diagnostics tools.
• Document installation and service work including reports and time sheets.
• Identify opportunities for process improvement and cost reduction.

Conhecimentos

Mechanical & Electrical aptitude

PLC and VFD controls

Reading schematics

Troubleshooting

Independent work

Team collaboration

Time management

Formação académica

Technical certificate or equivalent

Ferramentas

Spreadsheets

Word processing

Customer management databases

Descrição da oferta de emprego

Volm Companies in Pasco, WA is seeking a Field Service Technician to perform field and in-house service work, install and set up new machines, and ensure customer satisfaction through high-quality, timely service.

The role involves installing, repairing, and maintaining electro-mechanical equipment, traveling across North America to locations, training customers, and documenting all work while identifying improvement opportunities. Strong problem-solving and teamwork are essential.