Electromechanical Field Technician - Travel Repair Expert

DOC Services, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 52,000 - 73,000; Full time

Job summary

DOC Services, Inc. is seeking Electromechanical Field Service Technicians to service equipment at customer sites across the United States. You will perform preventive and reactive maintenance, troubleshoot issues, and order parts as needed while adhering to safety standards.

Ideal candidates have at least two years of repair experience, strong electrical/mechanical knowledge, and the ability to read schematics. This role requires driving, independent work, and strong documentation skills.

Qualifications

• High school diploma or GED required.
• Minimum two years of equipment repair experience or combination of training and experience.
• Strong electrical and mechanical knowledge; ability to read and understand schematics.
• Proficient with Microsoft Office and call management software.
• Know and understand safety regulations related to equipment repair.
• Strong organizational skills; self-motivated and detail oriented.
• Valid driver’s license; background check.
• Professional appearance and behavior; positive attitude.
• Written, verbal and electronic communication skills.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by OSHA, customer and DOC safety regulations including PPE requirements.
• Respond to service calls within customer expectations and DOC requirements.
• Provide documentation as required by customer and DOC via handheld device.
• Perform cost-effective service and repairs while maintaining quality.
• Seek technical support on-site to avoid delays.
• Available to be reached via phone for reactive service repairs.
• Order correct parts needed for repairs and manage inventory.
• Arrive on-time with tools, instructions, parts and safety equipment.
• Travel to and from customer locations; perform inventory reconciliation.
• Return parts as requested and in a timely fashion.
• Evaluate preventable service problems and advise customers as directed.
• Perform other duties as needed.

Skills

Electrical knowledge

Mechanical knowledge

Reading schematics

Microsoft Office

Call management software

Safety regulations

Organization

Communication skills

Driver's license

Background check

Written/verbal/electronic comms

Education

High school diploma or GED

Job description

DOC Services, Inc. is seeking Electromechanical Field Service Technicians to service equipment at customer sites across the United States. You will perform preventive and reactive maintenance, troubleshoot issues, and order parts as needed while adhering to safety standards.

Ideal candidates have at least two years of repair experience, strong electrical/mechanical knowledge, and the ability to read schematics. This role requires driving, independent work, and strong documentation skills.