Traveling Field Service Technician – Electro‑Mechanical Systems

Volm Companies; Town of Antigo (WI); On-site; USD 58,000 - 64,000; Full time

Job summary

Volm Companies is seeking a Field Service Technician based in Antigo, WI. The role covers installation, setup, maintenance, and repair of electro‑mechanical equipment, with travel across North America to install, service, and repair systems.

The technician will train customers, diagnose issues using manuals and schematics, and document work thoroughly. Strong reading of drawings, safety discipline, and customer‑facing skills are essential for success.

Qualifications

• Technical certificate or equivalent combinations of education and experience.
• Experience with planning systems, databases, and basic computer tools preferred.
• Knowledge of electro‑mechanical principles, systems, and repair preferred.

Responsibilities

• Install, maintain, and repair electro‑mechanical equipment.
• Travel to customer locations in North America for installations, maintenance, and repairs.
• Prepare and test equipment before shipping to ensure proper operation.
• Load and unload equipment at Volm facilities and customer sites.
• Train customers and operators on equipment use.
• Troubleshoot issues using manuals, schematics and diagnostics tools.
• Provide on‑call phone support as needed.
• Document service work, times, expenses, and reports promptly.
• Identify opportunities for process improvement and cost reduction.

Skills

Critical thinking

Troubleshooting

Team collaboration

Time management

Reading schematics

Adaptability

Safety awareness

Education

Technical certificate

Tools

PLC and VFD controls

Electrical/electronic systems

Job description

Volm Companies is seeking a Field Service Technician based in Antigo, WI. The role covers installation, setup, maintenance, and repair of electro‑mechanical equipment, with travel across North America to install, service, and repair systems.

The technician will train customers, diagnose issues using manuals and schematics, and document work thoroughly. Strong reading of drawings, safety discipline, and customer‑facing skills are essential for success.