Electrical Systems Support Specialist (Desk‑Based)
Ziegler Cat
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Benefits offered by this job
Job summary
Ziegler Cat in the United States is seeking an experienced Electrical Systems Support Specialist who loves engines, generators, switchgear and industrial electrical systems. This is a desk-focused role that values technical diagnostics over physical labor and travel, a fit for someone stepping away from traditional field service while keeping high impact.
You will troubleshoot, document issues, collaborate with a team, and develop product knowledge while supporting customers and internal teams.
Qualifications
- 2+ years of technical, operational, or service expertise with industrial engines or electrical power generation systems (EPG).
- Excellent communication skills – verbal, phone, and written.
- Customer service mindset and problem solving orientation.
Responsibilities
- Answer initial customer calls from the technical support line and generate support tickets.
- Resolve basic technical support requests regarding Ziegler equipment.
- Research and solve more complex issues with training from senior staff and OEM resources.
- Develop product knowledge and resources on current and emerging products.
- Travel up to 10% of time.
Skills
Education
Tools
Job description
Ziegler Cat in the United States is seeking an experienced Electrical Systems Support Specialist who loves engines, generators, switchgear and industrial electrical systems. This is a desk-focused role that values technical diagnostics over physical labor and travel, a fit for someone stepping away from traditional field service while keeping high impact.
You will troubleshoot, document issues, collaborate with a team, and develop product knowledge while supporting customers and internal teams.
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