Electrical Service Technician

Black Diamond Experts; San Rafael (CA); Presencial; USD 45.000 - 50.000; Jornada completa

Descripción de la vacante

Divine Electric & Plumbing in San Rafael, CA is seeking an Electrical Service Technician to lead high-quality electrical installations, repairs, and troubleshooting for residential services. You will present options, document work clearly, and ensure code compliance while delivering excellent customer experiences.

The role emphasizes a customer-focused mindset, professional communication, and teamwork to uphold our culture of growth and accountability. ServiceTitan experience is highly preferred.

Formación

• Proven ability to perform quality electrical installations, repairs, and troubleshooting.
• Familiarity with ServiceTitan for estimates, invoices, notes and scheduling.
• Strong communication skills and focus on delivering excellent customer service.
• Team oriented with professionalism, integrity and accountability.

Responsabilidades

• Perform high-quality repairs and installations with minimal call-backs.
• Present options and recommendations that provide the best solutions for the customer.
• Maintain strong communication with the office, team members, and clients.
• Represent the company with professionalism and pride in every interaction.
• Support growth of the department through technical expertise and add-on sales.
• Complete project paperwork, material lists, and system designs accurately.

Conocimientos

ServiceTitan Knowledge

Electrical Skills

Customer Service

Culture Fit

Herramientas

ServiceTitan

Descripción del empleo

# Electrical Service TechnicianDivine Electric & Plumbing - SAN RAFAEL, CA 94901## OverviewSalary Range$33.00 - $36.00 HourlyPosition TypeFull TimeTravel PercentageUp to 25%## DescriptionDivine is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business for over 20 years, servicing Marin County. We provide a great environment and culture focused on growth, development, and retention. As we continue to expand, we seek a dynamic Operations Manager to lead our teams and uphold our mission of excellence.We’re not just hiring another technician — we’re looking for someone who can **elevate our team and our customer experience****What We’re Looking For*** **ServiceTitan Knowledge** - Familiarity with **ServiceTitan software** is strongly preferred. From creating estimates and presenting options to processing invoices and capturing customer notes, efficiency and accuracy in ServiceTitan is a critical part of this role.* **High-Level Electrical Technical Skills -**This role requires a proven ability to perform **quality electrical installations, repairs, and troubleshooting.** The right candidate can confidently take on complex projects, ensure code compliance, and complete work to the highest professional standard.* **Customer-Focused Mindset** - Our Service Technicians are the **face of the company**. We’re looking for someone who not only delivers excellent technical work but also knows how to **communicate solutions clearly**, provide **top-tier customer service**, and build lasting trust with clients.* **Culture Fit** - Technical skills are vital, but we place an even greater emphasis on **character and teamwork**. We’re seeking someone who embodies our core values — professionalism, integrity, accountability, and a commitment to growth. A positive, collaborative attitude is key to thriving on our team.## Qualifications* Perform high-quality repairs and installations with minimal call-backs.* Present options and recommendations that provide the **best solutions for the customer.*** Maintain strong communication with the office, team members, and clients.* Represent the company with professionalism, punctuality, and pride.* Support the growth of the department through both technical expertise and add-on sales.* **Paperwork & Engineering Accuracy:** Complete all project documentation, material lists, and system designs with precision to ensure seamless execution and compliance.* **Turnover Excellence:** Deliver thorough and accurate turnovers for installation crews, ensuring all project details are clearly communicated and customers feel confident about next steps