Residential Electrical Service Technician — ServiceTitan Expert

Black Diamond Experts; San Rafael (CA); On-site; USD 45,000 - 50,000; Full time

Job summary

Divine Electric & Plumbing in San Rafael, CA is seeking an Electrical Service Technician to lead high-quality electrical installations, repairs, and troubleshooting for residential services. You will present options, document work clearly, and ensure code compliance while delivering excellent customer experiences.

The role emphasizes a customer-focused mindset, professional communication, and teamwork to uphold our culture of growth and accountability. ServiceTitan experience is highly preferred.

Qualifications

• Proven ability to perform quality electrical installations, repairs, and troubleshooting.
• Familiarity with ServiceTitan for estimates, invoices, notes and scheduling.
• Strong communication skills and focus on delivering excellent customer service.
• Team oriented with professionalism, integrity and accountability.

Responsibilities

• Perform high-quality repairs and installations with minimal call-backs.
• Present options and recommendations that provide the best solutions for the customer.
• Maintain strong communication with the office, team members, and clients.
• Represent the company with professionalism and pride in every interaction.
• Support growth of the department through technical expertise and add-on sales.
• Complete project paperwork, material lists, and system designs accurately.

Skills

ServiceTitan Knowledge

Electrical Skills

Customer Service

Culture Fit

Tools

ServiceTitan

Job description

Divine Electric & Plumbing in San Rafael, CA is seeking an Electrical Service Technician to lead high-quality electrical installations, repairs, and troubleshooting for residential services. You will present options, document work clearly, and ensure code compliance while delivering excellent customer experiences.

The role emphasizes a customer-focused mindset, professional communication, and teamwork to uphold our culture of growth and accountability. ServiceTitan experience is highly preferred.