Electrical - Service Technician

Willard Heating and Cooling; Richland Hills (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision Insurance

Disability and Term Life Insurance

Matching 401(k)

Paid Holidays

Paid Time Off (PTO)

Job summary

Willard Heating and Cooling in Richland Hills is looking for a dedicated Electrician to join their team. You'll be responsible for performing residential electrical service and installation work, ensuring the best customer service. The role requires 3+ years of experience and a Journeyman License, with a strong emphasis on effective communication and problem-solving skills.

Enjoy flexible hours and comprehensive benefits, including medical coverage and a matching 401(k). Join a supportive team dedicated to growth and excellence.

Qualifications

• 3+ years of experience in residential electrical work.
• Journeyman License or ability to obtain within 6 months.
• Ability to speak, read, and write fluently in English.
• Clean driving record.
• Basic computer skills, ability to use an iPad.

Responsibilities

• Service, install, reconnect, and upgrade electrical systems.
• Analyze work orders and troubleshoot electrical issues.
• Maintain truck inventory for efficient service.
• Provide excellent customer service to clients.
• Adhere to local and state codes in all work activities.

Skills

Customer service skills

Interpersonal communication skills

Repair vs replacement options

Knowledge of tools

Basic computer skills

Education

High School Diploma or GED

Tools

Service Titan

Job description

Overview

Who We Are

At Willard West Heating and Coolin, we have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determinesyour paycheck!

What's It Like to Work Here

We'refun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth andwe'llbe encouraging it at every step.

Who You Are

As an Electrician,you'llperform residential serviceand installwork.You'regreat at working on your own, but you also love getting to work with a team! One of the best feelings in the world to you is feeling useful.It'simportant that you'regood at communicating with customers whenthey'restressed out. You can help them seethey'rein good handsandyou'rehere to help save the day!

Essential Job Functions

• Service, Install, reconnect, and upgrade electrical systems as well as heating and air conditioning equipment, and water heaters

• Serve customers by analyzing work orders, following a daily travel schedule, listening to customer concerns, performing designated work, and proactively solving problems

• Maintain your truck inventory

• Troubleshoot & diagnose residential electrical issues

• Provide the best customer service possible to our customers

• Adhere to local and state codes

• Install and maintain wiring, control, and lighting systems

• Identify, repair, or replace wiring, equipment, or fixtures using testing devices, and various tools

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• 3+ years of experience of residential electrical work

• Journeyman License or able to obtain within 6 months

• Strong customer service and interpersonal communication skills

• Ability to provide repair versus replacement options to customers

• Knowledgeable and skilled in the safe use and maintenance of required tools

• High School Diploma or GED

• Clean driving record

• Basic computer skills, ability to use an iPad to document work

• Ability to speak, read, and write fluently in the English language

Preferred Qualifications

• Service Titan experience

• Sales experience

Compensation & Hours

• Commission Pay based on experience

• Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)

• Days: Friday, Saturday, Sunday

Benefits

• Medical, Prescription, Dental, Vision Insurance

• Disability and Term Life Insurance

• Matching 401(k)

• Paid Holidays

• Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.