Electrical - Service Technician

Willard Heating and Cooling; Forney (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability and life insurance

Matching 401(k)

Paid holidays

Paid time off (PTO)

Job summary

Willard Heating and Cooling in Forney, Texas, is looking for a skilled electrician with over 3 years of residential experience. This role includes servicing, installing, and diagnosing electrical systems along with heating and air conditioning equipment.

The ideal candidate must possess a strong customer service orientation, troubleshoot effectively, and maintain high safety standards. Benefits include medical insurance, a matching 401(k), and paid time off.

Qualifications

• 3+ years of experience in residential electrical work.
• Journeyman License or ability to obtain within 6 months.
• Ability to provide repair versus replacement options.

Responsibilities

• Service, install, and upgrade electrical systems, HVAC and water heaters.
• Troubleshoot and diagnose residential electrical issues.
• Maintain truck inventory and adhere to codes.

Skills

Customer service skills

Interpersonal communication

Electrical troubleshooting

Safe tool usage

Education

High School Diploma or GED

Tools

Service Titan

iPad for documentation

Job description

Essential Job Functions

• Service, install, reconnect, and upgrade electrical systems as well as heating and air conditioning equipment, and water heaters.
• Serve customers by analyzing work orders, following a daily travel schedule, listening to customer concerns, performing designated work, and proactively solving problems.
• Maintain truck inventory.
• Troubleshoot and diagnose residential electrical issues.
• Provide the best customer service possible to our customers.
• Adhere to local and state codes.
• Install and maintain wiring, control, and lighting systems.
• Identify, repair, or replace wiring, equipment, or fixtures using testing devices and various tools.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• 3+ years of experience of residential electrical work.
• Journeyman License or ability to obtain within 6 months.
• Strong customer service and interpersonal communication skills.
• Ability to provide repair versus replacement options to customers.
• Knowledgeable and skilled in the safe use and maintenance of required tools.
• High School Diploma or GED.
• Clean driving record.
• Basic computer skills, ability to use an iPad to document work.
• Ability to speak, read, and write fluently in the English language.

Preferred Qualifications

• Service Titan experience.
• Sales experience.

Compensation & Hours

• Commission Pay based on experience.
• Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs).
• Days: Friday, Saturday, Sunday.

Benefits

• Medical, prescription, dental, vision insurance.
• Disability and term life insurance.
• Matching 401(k).
• Paid holidays.
• Paid time off (PTO).

Candidates must successfully pass a drug test and background check.