Electrical - Service Technician

AxsomAir; Natchitoches (LA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Prescription Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Term Life Insurance

401(k) Matching

Paid Holidays

PTO

Job summary

Axsom Air in Louisiana is seeking an Electrician for residential service and install work. You will work independently yet collaborate with a team to ensure high-quality results and customer satisfaction.

You will communicate clearly with customers, manage on-call rotations, and follow safety codes while installing and maintaining wiring and heating/cooling equipment. A path to growth is encouraged through training and rewards.

Qualifications

• 3+ years of residential electrical work.
• Journeyman license or ability to obtain within 6 months (preferred).
• Strong customer service and interpersonal communication skills.
• Ability to explain repair versus replacement options to customers.
• Knowledgeable and skilled in safe use and maintenance of required tools.

Responsibilities

• Service, install, reconnect, and upgrade electrical systems and HVAC equipment and water heaters.
• Serve customers by analyzing work orders, following a daily travel schedule, listening to concerns, performing designated work, and solving problems.
• Maintain your truck inventory.
• Troubleshoot and diagnose residential electrical issues.
• Provide the best customer service possible to customers.
• Adhere to local and state codes.
• Identify, repair, or replace wiring, equipment, or fixtures using testing devices and various tools.

Skills

Residential electrical experience

Customer service

English fluency

Problem solving

Education

High School Diploma or GED

Tools

Service Titan

iPad

CRM software

Job description

Who We Are

At Axsom Air we have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!

Who We Are

At Axsom Air we have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employeesand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!

What's It Like To Work Here

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth, and we'll be encouraging it at every step.

Who You Are

As an Electrician, you'll perform residential service and install work. You're great at working on your own, but you also love getting to work with a team! One of the best feelings in the world to you is feeling useful. It's important that you're good at communicating with c ustomer s when they're stressed out. You can help them see they're in good hands and you're here to help save the day!

Essential Job Functions

• Service, Install, reconnect, and upgrade electrical s ystems as well as heating and air conditioning equipment, a nd water heaters
• Serve c ustomer s by analyzing work orders, following a daily travel schedule, listening to c ustomer concerns, performing designated work, and proactively solving problems
• Maintain your truck inventory
• Troubleshoot & diagnose residential electrical issues
• Provide the best customer service possible to our c ustomer s
• Adhere to local and state codes
• Install and maintain wiring, control, and lighting systems
• Identify , repair, or replace wiring, equipment, or fixtures using testing devices, and various tool s

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• 3 + years of experience of residential electrical work
• Journeyman License or able to obtain within 6 months (preferred)
• Strong customer service and interpersonal communication skills
• Ability to provide repair versus replacement options to customers
• Knowledgeable and skilled in the safe use and maintenance of required tools
• High School Diploma or GED
• Clean driving record
• Basic computer skills, ability to use an iPad to document work
• Ability to speak, read, and write fluently in the English language

Preferred Qualifications

• Service Titan experience
• Sales experience

Compensation & Hours

• Commission Pay based on experience
• Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
• Days: Monday - Friday, on call rotation

Benefits

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

We are an Equal Employment Opportunity Employer