Electrical Service Project Manager

MOHR Talent; Kansas City (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

MOHR Talent is seeking an experienced Electrical Service Operations Project Manager in Kansas City, MO. The ideal candidate will have strong electrical service industry experience, overseeing both commercial and residential service operations while ensuring efficiency, cost control, and quality.

Key responsibilities include leading service crews, managing work orders, and enhancing customer satisfaction. A Bachelor's degree in a related field or equivalent hands-on experience is required. We offer a competitive salary and a dynamic work environment.

Qualifications

• Must have experience managing electrical service operations.
• Experience across residential, commercial, and industrial accounts required.
• Familiarity with electrical codes and standards is necessary.

Responsibilities

• Lead administrative and customer service functions across accounts.
• Oversee service crews for efficiency and productivity.
• Ensure high-quality service delivery on time and on budget.

Skills

Proven experience in the electrical service industry

Strong background in customer service operations

Comfortable in fast-paced environments

Strong organizational skills

Excellent written and verbal communication

Education

Bachelor’s degree in Engineering, Electrical Engineering, or related field

Job description

Electrical Service Operations Project Manager

$90,000–$120,000 salary

Location: Kansas City, MO

About the Opportunity

We’re partnering with a well‑established electrical contractor that’s growing and needs a strong Service Project Manager to keep operations tight, crews productive, and customers taken care of across residential, commercial, and industrial service work. This is built for someone who’s already been in the electrical service world (not a "green" profile) and knows how to run work orders, coordinate teams, manage priorities, and protect quality, cost, and timeline—without things slipping through the cracks.

What You’ll Be Doing

• Lead the day‑to‑day administrative and customer service functions across residential, commercial, and industrial accounts
• Keep communication clear and positive with employees, customers, vendors, and internal teams
• Oversee service crews and work orders to ensure efficiency, productivity, and cost control
• Proactively manage team performance, scheduling, and safety practices
• Identify opportunities to improve productivity, customer satisfaction, and profitability
• Ensure high‑quality service delivery: on time, on budget, and done right
• Develop and manage ongoing maintenance schedules for service accounts
• Coordinate and schedule service work orders from start to finish
• Collaborate across teams as priorities shift to meet evolving business needs

What They’re Looking For

• Proven experience in the electrical service industry (no entry‑level / no green profiles)
• Strong background supporting service operations across multiple customer types (residential, commercial, industrial)
• Experience with business operations, customer service, and basic accounting principles
• Comfortable in a fast‑paced environment with shifting priorities and multiple active work orders
• Bachelor’s degree in Engineering, Electrical Engineering, Construction Management, or related field (or equivalent hands‑on experience)
• Strong organizational skills and the ability to manage multiple priorities effectively

You’ll Also Bring

• Working knowledge of electrical codes and standards (NEC, NFPA, Life Safety, Uniform Building Codes, etc.)
• Experience with electrical systems, permitting, maintenance programs, and facility management practices
• Excellent written and verbal communication skills

Why This Role Matters

• You won’t just be managing projects—you’ll be owning the service execution and helping drive the customer experience
• You’ll support and elevate service crews while keeping scheduling, cost control, and quality on track
• You’ll be in a role with real impact on operational performance and profitability

MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]