Electrical Service Manager

TE Certified Electricians; Lawrenceville (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Top compensation

No on-call

Weekly review bonuses

Medical insurance provided

401(k) with company match

Paid gym membership

Dental, Vision & Life Insurance

Paid holidays & PTO

Unlimited unpaid time off

Company vehicle & fuel card

Company credit card

Uniforms provided

Boot allowance every 365 days

Sales and management training

iPad & Paperless invoicing

Free drinks & snacks

Job summary

TE Certified Electricians in Lawrenceville, GA, seeks a seasoned Electrical Service Manager to run and grow our residential service department. You will lead a team of technicians, raise service standards, and ensure exceptional customer care while handling recruiting, training, and coaching responsibilities.

The ideal candidate will bring extensive residential electrical service experience, strong leadership, and a passion for growth.

Qualifications

• Significant residential electrical service experience or equivalent.
• Strong leadership abilities with experience in recruiting, training, and coaching.
• Comfort with handling technical calls and difficult customers, plus field-to-office coordination.

Responsibilities

• Lead and improve a residential electrical service department.
• Recruit, train, coach, and supervise service technicians.
• Handle high-level customer communications and field service issues.
• Provide training on customer service and sales to technicians.

Skills

Residential electrical service

Team management

Recruiting

Training

Customer service

iPad & paperless invoicing

Tools

iPad

Paperless invoicing

Job description

Description

At TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we’re known for exceptional craftsmanship and customer care. But what really sets us apart is our people.

We operate with integrity, work with purpose, and always put safety first. Our culture is built on kindness, respect, and work-life balance, because we believe a happy team delivers the best results. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success.

If you're passionate, skilled, and ready to grow—we want you on our team.

We are hiring for an Electrical Service Manager out of Lawrenceville, GA location! This position requires someone with the knowledge and skill to successfully run and improve a residential electrical service department.

Ideal candidates should:

• Have significant residential electrical service experience, excellent troubleshooting and training abilities, and a good understanding of the residential electrical service, sales, and install process.
• Be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing electrical service technicians.
• Be comfortable fielding technical phone calls, as well as handling difficult situations and demanding customers.
• Be confident riding along and training new technicians.
• Be able and willing to teach technicians how to repair and service electrical systems, as well as train on customer service and sales.
• Be comfortable and confident operating a first-class electrical service department within an established business.

This position is well suited for a senior technician or manager with strong technical abilities and good management skills who lives in or near the Lawrenceville area.

Benefits:

• Top Compensation in Atlanta – We’ve done the research.
• No On-Call and No Sunday’s! – Enjoy your time off.
• Weekly Review Bonuses – Your performance pays off.
• Medical Insurance provided
• 401(k) with Company Match – Invest in your future.
• Paid Gym Membership – You choose the gym.
• Company-Sponsored Dental, Vision & Life Insurance
• Paid Holidays & PTO – 6 holidays + 5 PTO days annually.
• Unlimited Unpaid Time Off – Flexibility when you need it.
• Company Vehicle & Fuel Card – Take-home truck fully stocked.
• Company Credit Card
• Company Supplied Uniforms – No cost to you.
• Paid Boot Allowance – Every 365 days.
• Sales and Management Training – Grow your skills continuously.
• iPad & Paperless Invoicing – Modern tools for modern sales.
• Free Drinks & Snacks – Coffee, biscuits, and more.

Requirements

• Excellent knowledge of electrical service and excellent troubleshooting skills.
• Significant experience in RESIDENTIAL ELECTRICAL SERVICE. Management experience is not required but is strongly preferred.
• Live within 25 miles of Lawrenceville, GA.
• Drug-free with a clean background and driving record.
• Be flexible, growth orientated and work well with others.
• Be excited and passionate about Electrical.
• Be willing to work Saturdays and off-hours as needed.
• Be willing to train and hire new team members.
• Be willing to multi-task and transition between field and office responsibilities.
• Be willing to attend training and classes.
• Have a prepared resume.
• Be willing to support and participate in other duties as assigned.

A Little About Us

TE Certified Electricians, Heating & Cooling is a fast-growing, award-winning residential service provider. Awards include Angie's List Super Service Award, A+ BBB, Kudzu Best of Award, EBSCO Research best pick, and 5 Star Rated by Home Services. We have achieved these awards by providing exceptional value to our customers through superior customer service, top-notch craftsmanship, honesty, loyalty, and integrity. More importantly, we achieve this by making sure our people are taken care of and happy to come to work every day. Come interview with us! Allow us to show you how great TE is!

TE Certified is an equal opportunity employer and a drug-free workplace.