Electrical Service Manager

Te-Certified-Electrical,-Plumbing,-Heating-; Jonesboro (AR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Top compensation in Atlanta

No on-call and no Sundays

Weekly review bonuses

Medical insurance provided

401(k) with company match

Paid gym membership

Company-supplied dental, vision & life

Job summary

TE Certified is hiring an Electrical Service Manager in Jonesboro, GA to lead a residential electrical service department, improve operations, and ensure safety and quality.

Ideal candidates bring extensive residential electrical service experience, strong troubleshooting and training skills, and the ability to recruit, coach, and supervise technicians while delivering excellent customer service and sales.

Qualifications

• Significant residential electrical service experience with troubleshooting ability.
• Strong management experience preferred but not required.
• Live within 25 miles of Jonesboro, GA.
• Drug-free with a clean background and driving record.

Responsibilities

• Run and improve a residential electrical service department.
• Recruit, train, coach, and instruct service technicians.
• Handle technical phone calls and demanding customers.
• Teach technicians how to repair and service electrical systems and sell services.

Skills

Residential electrical service

Troubleshooting

Training

Recruiting

Coaching

Fielding technical calls

Customer service

Sales training

Field supervision

Service department management

Tools

iPad

Paperless invoicing

Job description

At TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we’re known for exceptional craftsmanship and customer care. But what really sets us apart is our people.

We operate with integrity, work with purpose, and always put safety first. Our culture is built on kindness, respect, and work-life balance, because we believe a happy team delivers the best results. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success.

If you’re passionate, skilled, and ready to grow—we want you on our team.

We are hiring for an Electrical Service Manager out of Jonesboro, GA location! This position requires someone with the knowledge and skill to successfully run and improve a residential electrical service department.

Ideal candidates should:

• Have significant residential electrical service experience, excellent troubleshooting and training abilities, and a good understanding of the residential electrical service, sales, and install process.
• Be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing electrical service technicians.
• Be comfortable fielding technical phone calls, as well as handling difficult situations and demanding customers.
• Be confident riding along and training new technicians.
• Be able and willing to teach technicians how to repair and service electrical systems, as well as train on customer service and sales.
• Be comfortable and confident operating a first-class electrical service department within an established business.

This position is well suited for a senior technician or manager with strong technical abilities and good management skills who lives in or near the Jonesboro area.

Benefits:

• Top Compensation in Atlanta – We’ve done the research.
• No On-Call and No Sunday’s! – Enjoy your time off.
• Weekly Review Bonuses – Your performance pays off.
• Medical Insurance provided
• 401(k) with Company Match – Invest in your future.
• Paid Gym Membership – You choose the gym.
• Company-Sponsored Dental, Vision & Life Insurance
• Paid Holidays & PTO – 6 holidays + 5 PTO days annually.
• Unlimited Unpaid Time Off – Flexibility when you need it.
• Company Vehicle & Fuel Card – Take-home truck fully stocked.
• Company Credit Card
• Company Supplied Uniforms – No cost to you.
• Paid Boot Allowance – Every 365 days.
• Sales and Management Training – Grow your skills continuously.
• iPad & Paperless Invoicing – Modern tools for modern sales.
• Free Drinks & Snacks – Coffee, biscuits, and more.

Requirements

• Excellent knowledge of electrical service and excellent troubleshooting skills.
• Significant experience in RESIDENTIAL ELECTRICAL SERVICE. Management experience is not required but is strongly preferred.
• Live within 25 miles of Jonesboro, GA.
• Drug-free with a clean background and driving record.