HVAC Service Manager

Tecertifiedelectricians; Jonesboro (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Top Compensation in Atlanta

No On-Call and No Sundays

Weekly Review Bonuses

Medical Insurance provided

401(k) with Company Match

Paid Gym Membership

Company-Sponsored Dental, Vision & Life Insurance

Paid Holidays & PTO

Unlimited Unpaid Time Off

Company Vehicle & Fuel Card

Company Credit Card

Company Supplied Uniforms

Paid Boot Allowance

Sales Training Every Week

iPad & Paperless Invoicing

Free Drinks & Snacks

Job summary

A trusted HVAC and plumbing service provider in Jonesboro is seeking a Senior Technician or Manager to lead their service department. The ideal candidate will have significant experience in residential HVAC service, excellent troubleshooting skills, and the ability to manage a team. Benefits include top compensation, medical insurance, a company vehicle, and unlimited unpaid time off. Join a fast-growing, award-winning company dedicated to not just customer satisfaction but also employee happiness and growth.

Qualifications

• Significant experience in residential HVAC service.
• Excellent troubleshooting skills in HVAC.
• Management experience is preferred.
• Willingness to train and recruit new technicians.

Responsibilities

• Run and improve the service department.
• Handle technical phone calls and difficult customers.
• Train new technicians on HVAC systems and customer service.

Skills

Residential HVAC experience

Troubleshooting skills

Management abilities

Customer service

Training capabilities

Job description

Description

At TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we’re known for exceptional craftsmanship and customer care. But what really sets us apart is our people.

We operate with integrity, work with purpose, and always put safety first. Our culture is built on kindness, respect, and work-life balance, because we believe a happy team delivers the best results. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success.

If you're passionate, skilled, and ready to grow—we want you on our team.

This position requires someone with the knowledge and skill to successfully run and improve a service department.

Ideal candidates should

• Have significant residential HVAC service experience, excellent troubleshooting and training abilities, and a good understanding of the residential HVAC service, sales, and install process.
• Be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing HVAC service technicians.
• Be comfortable fielding technical phone calls, as well as handling difficult situations and demanding customers.
• Be confident riding along and training new technicians.
• Be able and willing to teach technicians how to repair and service HVAC systems, as well as train on customer service and sales.
• Be comfortable and confident operating a first-class HVAC service department within an established business.

This position is well suited for a senior technician or manager with strong technical abilities and good management skills who lives in or near the Jonesboro area.

Benefits

• Top Compensation in Atlanta – We’ve done the research.
• No On-Call and No Sunday’s! – Enjoy your time off.
• Weekly Review Bonuses – Your performance pays off.
• Medical Insurance provided
• 401(k) with Company Match – Invest in your future.
• Paid Gym Membership – You choose the gym.
• Company-Sponsored Dental, Vision & Life Insurance
• Paid Holidays & PTO – 6 holidays + 5 PTO days annually.
• Unlimited Unpaid Time Off – Flexibility when you need it.
• Company Vehicle & Fuel Card – Take-home truck fully stocked.
• Company Credit Card
• Company Supplied Uniforms – No cost to you.
• Paid Boot Allowance – Every 365 days.
• Sales Training Every Week – Grow your skills continuously.
• iPad & Paperless Invoicing – Modern tools for modern sales.
• Free Drinks & Snacks – Coffee, biscuits, and more.

Requirements

• Excellent knowledge of HVAC service and excellent troubleshooting skills.
• Significant experience in RESIDENTIAL HVAC SERVICE. Management experience is not required but is strongly preferred.
• Live within 25 miles of Jonesboro, GA.
• Drug-free with a clean background and driving record.
• Be flexible, growth oriented and work well with others.
• Be excited and passionate about HVAC.
• Be willing to work Saturdays and off-hours as needed.
• Be willing to train and hire new team members.
• Be willing to multi-task and transition between field and office responsibilities.
• Be willing to attend training and classes.
• Have a prepared resume.

A Little About Us

TE Certified Electricians, Heating & Cooling is a fast-growing, award-winning residential service provider. Awards include Angie's List Super Service Award, A+ BBB, Kudzu Best of Award, EBSCO Research best pick, and 5 Star Rated by Home Services. We have achieved these awards by providing exceptional value to our customers through superior customer service, top-notch craftsmanship, honesty, loyalty, and integrity. More importantly, we achieve this by making sure our people are taken care of and happy to come to work every day. Come interview with us! Allow us to show you how great TE is!

TE Certified is an equal opportunity employer and a drug-free workplace.