Electrical Service Manager

Absolute Electrical, Plumbing, Heating & Air; Denver (CO); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Career development

Team environment

Job summary

Absolute Electrical, Plumbing, Heating & Air in Denver, CO is seeking an Electrical Service Manager to lead the service department, oversee technicians, and drive growth. You will build service offerings, improve efficiency, and maintain high customer satisfaction through strong leadership and strategic planning.

The ideal candidate has a minimum of five years in electrical service operations, must hold a journeyman or master license, and will work in a fast-paced, safety-conscious environment

Qualifications

• Minimum of 5 years in electrical service operations with management experience.
• Journeyman or Master Electrician license required.
• Strong leadership and communication skills.
• Proficiency in MS Office and electrical service management software.
• Valid driver's license with clean record.

Responsibilities

• Lead strategy to build and expand the electrical service department, hire and train technicians, establish service procedures and offerings.
• Mentor and manage a team of service technicians, ensuring high-quality service and customer satisfaction.
• Oversee scheduling and dispatch of service calls for timely response and efficient resolution of issues.
• Monitor performance metrics and drive improvements to meet targets.
• Maintain positive relationships with clients, vendors, and subcontractors to support growth.
• Ensure compliance with policies, regulations, and safety standards.
• Stay informed about industry trends and drive continuous improvement.
• Collaborate with other departments to coordinate resources.

Skills

Leadership

Electrical knowledge

Communication

Time management

Customer service

Dispatch coordination

Education

Journeyman/Master Electrician license

Tools

Microsoft Office

Field service software

Electrical service software

Job description

Overview

Join Absolute, a leading provider of electrical solutions in Denver, CO dedicated to excellence, innovation, and customer satisfaction. With a commitment to delivering top‑notch service and a passion for shaping the future of the electrical industry, we’re setting the standard for excellence. As we continue to expand our operations, we’re seeking a talented and ambitious Electrical Service Manager to play a key role in building and leading our dynamic service department.

**Position Overview:**

The Electrical Service Manager will be instrumental in building and shaping our electrical service department, overseeing all aspects of service operations, and driving growth and success. This role requires strong leadership skills, technical expertise in electrical systems, and a proactive approach to problem‑solving. The ideal candidate will have a proven track record in electrical service operations, excellent communication skills, and a passion for developing and mentoring a high‑performing team.

**Key Responsibilities:**

• Lead the development and implementation of strategies to build and expand our electrical service department, including hiring and training service technicians, establishing service procedures and protocols, and developing service offerings.
• Manage and mentor a team of service technicians, providing guidance, support, and training to ensure high‑quality service delivery and customer satisfaction.
• Oversee the scheduling and dispatching of service calls, ensuring timely response and efficient resolution of customer issues.
• Monitor and analyze service performance metrics, including response times, job completion rates, and customer feedback, and make adjustments as needed to achieve targets.
• Cultivate and maintain positive relationships with clients, vendors, and subcontractors to support business growth and development.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Stay informed about industry trends, technologies, and best practices to drive continuous improvement.
• Collaborate with other departments to coordinate resources and support company‑wide initiatives.

**Qualifications:**

• Minimum of 5 years of experience in electrical service operations, with a proven track record of success in a managerial or leadership role.
• Journeyman or Master Electricians License Required
• Strong technical knowledge of electrical systems, equipment, and components.
• Excellent leadership abilities with the ability to motivate and inspire a team.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with clients, team members, and stakeholders.
• Solid organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in computer applications such as Microsoft Office and electrical service management software.
• Valid driver's license and clean driving record.

**Benefits:**

• Competitive salary commensurate with experience. (Target OTE: $100,000-$120,000+)
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Supportive work environment with a focus on teamwork and collaboration.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

Posted Min Pay Rate

USD $100,000.00/Yr.

Posted Max Pay Rate

USD $120,000.00/Yr.