Electrical Service Manager

Absolute Plumbing, Electrical, Heating and Air; Denver (CO); Presencial; USD 100.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plans

Paid time off

Career development opportunities

Team collaboration

Descripción de la vacante

Absolute Plumbing, Electrical, Heating and Air in Denver, CO is seeking an Electrical Service Manager to lead and grow the service department. You will build a high-performing team of technicians, set service protocols, and drive outstanding customer satisfaction.

You will oversee scheduling, monitor performance metrics, and work with clients and partners to expand offerings while maintaining safety and compliance. A Journeyman/Master Electrician license is required.

Formación

• 5+ years of experience in electrical service operations in a managerial or leadership role.
• Journeyman or Master Electrician license is required.
• Strong technical knowledge of electrical systems, equipment and components.
• Excellent leadership and communication skills.
• Proficiency with computer applications and service management software.
• Valid driver's license and clean driving record.

Responsabilidades

• Lead development and implementation of strategies to build and expand the electrical service department, including hiring and training technicians.
• Mentor and manage a team of service technicians to ensure high-quality service and customer satisfaction.
• Oversee scheduling and dispatch of service calls for timely responses and efficient issue resolution.
• Monitor service performance metrics and adjust as needed to meet targets.
• Cultivate relationships with clients, vendors and subcontractors to support growth.
• Ensure compliance with policies, regulations and safety standards.
• Stay informed on industry trends and best practices for continuous improvement.
• Collaborate with other departments to coordinate resources across the company.

Conocimientos

Leadership

Communication

Time management

Electrical knowledge

Team mentoring

Driver's license

MS Office

Service management software

Educación

Journeyman/Master Electrician License

Herramientas

Electrical service management software

Microsoft Office

Descripción del empleo

Overview

Join Absolute, a leading provider of electrical solutions in Denver, CO dedicated to excellence, innovation, and customer satisfaction. With a commitment to delivering top-quality service and a passion for shaping the future of the electrical industry, we’re setting the standard for excellence. As we continue to expand our operations, we’re seeking a talented and ambitious Electrical Service Manager to play a key role in building and leading our dynamic service department.

Key Responsibilities

• Lead the development and implementation of strategies to build and expand our electrical service department, including hiring and training service technicians, establishing service procedures and protocols, and developing service offerings.
• Manage and mentor a team of service technicians, providing guidance, support, and training to ensure high-quality service delivery and customer satisfaction.
• Oversee the scheduling and dispatching of service calls, ensuring timely response and efficient resolution of customer issues.
• Monitor and analyze service performance metrics, including response times, job completion rates, and customer feedback, and make adjustments as needed to achieve targets.
• Cultivate and maintain positive relationships with clients, vendors, and subcontractors to support business growth and development.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Stay informed about industry trends, technologies, and best practices to drive continuous improvement.
• Collaborate with other departments to coordinate resources and support company-wide initiatives.

Qualifications

• Minimum of 5 years of experience in electrical service operations, with a proven track record of success in a managerial or leadership role.
• Journeyman or Master Electricians License Required
• Strong technical knowledge of electrical systems, equipment, and components.
• Excellent leadership abilities with the ability to motivate and inspire a team.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with clients, team members, and stakeholders.
• Solid organizational and time-management skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in computer applications such as Microsoft Office and electrical service management software.
• Valid driver's license and clean driving record.

Benefits

• Competitive salary commensurate with experience. (Target OTE: $100,000-$120,000+)
• USD $100,000.00/Yr.
• USD $120,000.00/Yr.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Supportive work environment with a focus on teamwork and collaboration.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.