Job Posting Title Electrical Service Manager

Rockheating; Littleton (CO); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career progression

Job summary

Rockheating in Littleton, CO is seeking an Electrical Service Manager to build and lead our service department. You will oversee service operations, mentor technicians, schedule calls, and drive growth while ensuring safety and quality.

The ideal candidate has 5+ years in electrical service operations, holds a Journeyman or Master Electrician license, and communicates effectively with clients and teams. We offer a competitive salary, comprehensive benefits, and opportunities for career

Qualifications

• Minimum of 5 years in electrical service operations, with leadership experience.
• Journeyman or Master Electrician License required.
• Strong technical knowledge of electrical systems, equipment, and components.
• Excellent leadership and communication skills.
• Proficiency in MS Office and electrical service management software.

Responsibilities

• Lead development and implementation of strategies to build and expand the electrical service department.
• Mentor a team of service technicians and ensure high-quality service delivery.
• Oversee scheduling and dispatching of service calls for timely resolution.
• Monitor service performance metrics and drive improvements to meet targets.
• Maintain relationships with clients, vendors, and subcontractors to support growth.

Skills

Leadership

Electrical systems

Customer communication

Team mentoring

Project coordination

Education

Journeyman or Master Electrician License

Tools

MS Office

Job description

Overview

Join Rock, a leading provider of electrical solutions in Littleton, CO dedicated to excellence, innovation, and customer satisfaction. With a commitment to delivering top-notch service and a passion for shaping the future of the electrical industry, we're setting the standard for excellence. As we continue to expand our operations, we're seeking a talented and ambitious Electrical Service Manager to play a key role in building and leading our dynamic service department.

**Position Overview:** The Electrical Service Manager will be instrumental in building and shaping our electrical service department, overseeing all aspects of service operations, and driving growth and success. This role requires strong leadership skills, technical expertise in electrical systems, and a proactive approach to problem-solving. The ideal candidate will have a proven track record in electrical service operations, excellent communication skills, and a passion for developing and mentoring a high-performing team.

**Key Responsibilities:**

• Lead the development and implementation of strategies to build and expand our electrical service department, including hiring and training service technicians, establishing service procedures and protocols, and developing service offerings.
• Manage and mentor a team of service technicians, providing guidance, support, and training to ensure high-quality service delivery and customer satisfaction.
• Oversee the scheduling and dispatching of service calls, ensuring timely response and efficient resolution of customer issues.
• Monitor and analyze service performance metrics, including response times, job completion rates, and customer feedback, and make adjustments as needed to achieve targets.
• Cultivate and maintain positive relationships with clients, vendors, and subcontractors to support business growth and development.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Stay informed about industry trends, technologies, and best practices to drive continuous improvement.
• Collaborate with other departments to coordinate resources and support company-wide initiatives.

**Qualifications:**

• Minimum of 5 years of experience in electrical service operations, with a proven track record of success in a managerial or leadership role.
• Journeyman or Master Electricians License Required
• Strong technical knowledge of electrical systems, equipment, and components.
• Excellent leadership abilities with the ability to motivate and inspire a team.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with clients, team members, and stakeholders.
• Solid organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in computer applications such as Microsoft Office and electrical service management software.
• Valid driver's license and clean driving record.

**Benefits:**

• Competitive salary commensurate with experience. (Target OTE: $100,000-$120,000+)
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Supportive work environment with a focus on teamwork and collaboration.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

Posted Min Pay Rate

USD $100,000.00/Yr.

Posted Max Pay Rate

USD $140,000.00/Yr.