Electrical Service Account Manager — Client Growth

Enterprise Electrical co; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Bonus opportunities

PTO

Job summary

Enterprise Electrical co in Houston, TX is seeking a proactive Account Manager to support and grow our Electrical Service Division. You will manage client accounts, coordinate service requests, and build long-term partnerships while ensuring high-quality service on commercial electrical projects.

The ideal candidate has strong customer-service skills, a solid understanding of electrical service operations, and the ability to manage multiple service calls and client needs in a fast-moving

Qualifications

• 5+ years in account management, service coordination, or project support (electrical or construction industry preferred).
• Understanding of electrical service work, materials, and terminology.
• Strong communication and customer-service skills.
• Ability to manage multiple accounts, service calls, and priorities simultaneously.

Responsibilities

• Serve as the primary contact for assigned commercial service accounts.
• Build and grow client relationships through consistent communication and service excellence.
• Conduct site visits, client meetings, and walk-throughs as needed.
• Understand client needs, priorities, and upcoming project opportunities.
• Manage renewals, proposals, and service agreements.
• Expand service client base via in-person, phone, and email outreach.
• Provide customers with product information and availability; estimate ETA.
• Deliver prompt, professional solutions to service inquiries.
• Schedule, dispatch, and monitor service calls with foremen/technicians.
• Track KPIs like response times, ticket completion, client satisfaction, and revenue targets.
• Assist sales/estimating with proposals for recurring maintenance and small projects.

Skills

Account management

Customer service

Scheduling tools

CRM / service management

Strong communication

Travel locally

Budget awareness

Tools

CRM software

Service management systems

Job description

Enterprise Electrical co in Houston, TX is seeking a proactive Account Manager to support and grow our Electrical Service Division. You will manage client accounts, coordinate service requests, and build long-term partnerships while ensuring high-quality service on commercial electrical projects.

The ideal candidate has strong customer-service skills, a solid understanding of electrical service operations, and the ability to manage multiple service calls and client needs in a fast-moving