Electrical Quality & Reliability Engineer — Vehicle Quality

HTC Global Services; Wayne (PA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Group Health (Medical, Dental, and Vis

Paid Time Off

Paid Holidays

401(k) matching

Group Life and Disability insurance

Professional Development opportunities

Wellness programs

A variety of other perks

Job summary

HTC Global Services is seeking an Electrical/Electronic Quality & Reliability Engineer to improve vehicle quality and reliability. You will analyze electrical hardware, transmission controls, and interior switches to drive corrective actions and support program launches.

Responsibilities include resolving customer-critical issues, analyzing warranty data, coordinating with dealerships and suppliers, and leading plant trials with a focus on quality, cost, and supplier improvements.

Qualifications

• Bachelor's degree in engineering or similar field.
• 3+ years of experience in automotive quality/reliability.
• Six Sigma Black Belt or Green Belt certification.
• Experience solving problems with 8D and 5 Whys.
• Ability to read electrical schematics and drawings.
• Experience troubleshooting and root-cause analysis.

Responsibilities

• Drive corrective actions for customer quality concerns from warranty and escalations.
• Own resolution of customer-critical issues and reduce warranty concerns.
• Analyze warranty claims and coordinate with dealerships and suppliers.
• Categorize claims and track improvements using Quality tools.
• Develop and manage SIMPSN/plant quality projects.
• Lead plant trials focused on quality, cost, and supplier improvements.
• Use DET and FDRS tools for vehicle triage and containment actions.
• Collaborate with supplier technical teams and internal QA groups.

Skills

Structured problem-solving (8D, 5 Whys

Reading electrical schematics

Education

Bachelor's degree

Six Sigma Black Belt or Green Belt certification

Tools

DET

FDRS

Job description

HTC Global Services is seeking an Electrical/Electronic Quality & Reliability Engineer to improve vehicle quality and reliability. You will analyze electrical hardware, transmission controls, and interior switches to drive corrective actions and support program launches.

Responsibilities include resolving customer-critical issues, analyzing warranty data, coordinating with dealerships and suppliers, and leading plant trials with a focus on quality, cost, and supplier improvements.