Electrical Field Service Technician – Power & UPS

Schneider Electric; Houston (TX); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Paid training

Laptops and mobile devices

Job summary

Schneider Electric is seeking a Field Service Representative in the U.S. to perform startup, repair, preventive maintenance, and field modifications on electrical equipment at customer sites.

The role involves solving complex issues with customers and partners, and completing service reports and data sheets. Initial training includes a brand-new Dallas facility with paid expenses; travel to region or countrywide sites is possible.

Qualifications

• Associate’s degree, trade/vocational cert, military training or similar electrical-related experience.
• Ability to read blueprints/schematics.
• Strong understanding of AC/DC power and power components.
• Industrial/Commercial electrical experience preferred.
• 2+ years in field service repair and customer service with UPS systems and related equipment.
• 2+ years in Field Services or equivalent industry experience.
• Proficiency in basic computer skills and Microsoft Office.
• Commitment to safety practices and company safety procedures.

Responsibilities

• Pre-site/startup/repair/preventive maintenance and field modifications of equipment.
• Resolve issues with customers, electricians, sales partners, and support teams.
• Complete field service and expense reports, and maintenance/startup data sheets.
• Collaborate with Manager/Regional Service Director on escalated issues.
• Engage in ongoing training and learning on products and field operations.

Skills

Reading blueprints

Electrical knowledge

Safety compliance

Diagnostics equipment

Microsoft Office

Customer communication

Problem solving

English proficiency

Education

Associate’s degree or trade certification

Tools

Microsoft Office

Diagnostic tools

Job description

Schneider Electric is seeking a Field Service Representative in the U.S. to perform startup, repair, preventive maintenance, and field modifications on electrical equipment at customer sites.

The role involves solving complex issues with customers and partners, and completing service reports and data sheets. Initial training includes a brand-new Dallas facility with paid expenses; travel to region or countrywide sites is possible.