Electrical Field Service Lead — Mentor Techs, Solve Issues

Integra

Houston (TX)

On-site

USD 85,000 - 115,000

Full time

41 hours ago

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Benefits offered by this job

Competitive pay

Comprehensive healthcare

Life and disability insurance

Flexible benefits

Generous paid time off

Tuition assistance

Retirement plan

Job summary

Integra in Houston seeks a Field Service Lead with strong electrical expertise to oversee field operations, support service teams, and ensure high-quality customer service. This role blends hands-on technical leadership with client coordination across installation, maintenance, and repair of electrical systems.

This position requires 5+ years in electrical field service, including 2+ years in a lead role, and travel to customer sites.

Qualifications

Associate or Bachelor’s degree in Electrical Engineering, Industrial Technology, or related field preferred; equivalent work experience accepted.
5+ years of experience in electrical field service, with at least 2 years in a lead or supervisory role.
Strong knowledge of electrical systems, including motors, controls, power distribution, and automation equipment.
Proficiency in troubleshooting electrical schematics, wiring diagrams, and control systems.
Excellent leadership, communication, and organizational skills.
Ability to travel to customer sites as needed.
OSHA or other relevant safety certifications a plus.
Primarily field‑based with regular travel to customer sites.
Requires the ability to work in industrial, manufacturing, and outdoor environments.
May require overtime, weekend, or on‑call support depending on service demands.

Responsibilities

Lead and support field service technicians in performing installation, maintenance, and repair of electrical systems and equipment.
Act as the primary point of contact for escalated technical issues, providing advanced troubleshooting and problem‑solving support.
Plan, assign, and monitor daily service activities to ensure projects are completed safely, efficiently, and in compliance with company standards.
Train, mentor, and evaluate field technicians to strengthen team capabilities and performance.
Coordinate with project managers, engineering, and customers to resolve service needs and ensure client satisfaction.
Maintain accurate service records, documentation, and reports.
Ensure compliance with safety regulations, electrical codes, and company policies.
Support continuous improvement by identifying opportunities for process, equipment, or training enhancements.