Field Service Lead - Generator Systems & Tech Mentorship

Integra Mission Critical; United States; On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

Life insurance

Flexible benefits

Paid time off

Education assistance

Retirement plan

Job summary

Integra Mission Critical in Houston, TX is seeking a Field Service Lead Generator to supervise and coordinate field operations for industrial generator systems, delivering safe, reliable, and high-quality service.

You will mentor technicians, plan daily activities, troubleshoot complex issues, and liaise with customers and engineering teams to ensure satisfaction, compliance, and optimal performance.

Qualifications

• 7 years of generator service experience, including 2 years in lead or supervisory role.
• Advanced knowledge of generator systems, electrical controls, and mechanical components.
• Proficiency with diagnostic tools, meters, test equipment, schematics, and manuals.
• Strong understanding of electrical codes, OSHA, NFPA standards, and best practices.
• Valid driver’s license and ability to travel to customer sites.
• Relevant certifications OSHA NFPA ASE or manufacturer training preferred.
• Ability to lift heavy equipment up to 50 lbs and work in various environments.

Responsibilities

• Lead and coordinate installation, commissioning, preventive maintenance, and repair of generator systems across multiple customer sites.
• Diagnose complex mechanical, electrical, and operational issues with advanced troubleshooting and corrective actions.
• Conduct inspections and load bank tests to verify system performance, electrical output, and efficiency.
• Serve as the primary technical resource for field technicians providing guidance, mentorship, and training.
• Plan, assign, and monitor daily field activities to ensure projects are completed safely, efficiently, and in compliance with company standards.
• Collaborate with customers, project managers, and engineering teams to resolve escalated service issues and ensure customer satisfaction.
• Maintain accurate service records including work performed, parts used, and recommendations for future maintenance.
• Ensure strict adherence to safety protocols, electrical codes, and industry regulations.
• Participate in on-call rotations and provide leadership during emergency service situations.
• Identify opportunities for process equipment and training improvements to enhance team performance and service quality.

Skills

Generator systems

Electrical codes

Leadership

Troubleshooting

Safety protocols

Travel

NFPA/OSHA standards

Education

Electrical Engineering degree

Tools

Test equipment

Schematics

Job description

Integra Mission Critical in Houston, TX is seeking a Field Service Lead Generator to supervise and coordinate field operations for industrial generator systems, delivering safe, reliable, and high-quality service.

You will mentor technicians, plan daily activities, troubleshoot complex issues, and liaise with customers and engineering teams to ensure satisfaction, compliance, and optimal performance.