Electrical Field Service Engineer

Placements24; Riverton (UT); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Company vehicle provided

Medical aid and retirement fund

Professional development opportunities

Supportive team environment

Job summary

Placements24 seeks an Electrical Field Service Engineer for our client based in Upington, Northern Cape. The role centers on on-site installation, commissioning, and maintenance of electrical systems across the region, with a strong emphasis on reliability and customer satisfaction.

The successful candidate will hold a Diploma or Bachelor in Electrical Engineering, have 4+ years in field service, and possess excellent diagnostic and communication skills.

Qualifications

• Bachelor's or Diploma in Electrical Engineering or related field.
• 4+ years in field service or hands-on electrical role.
• Ability to travel frequently and work independently.
• Experience reading electrical schematics and manuals.

Responsibilities

• Install, commission, and service electrical equipment at customer sites.
• Perform routine maintenance, inspections, and repairs.
• Diagnose and troubleshoot electrical issues and provide solutions.
• Conduct performance testing to ensure optimal operation.
• Provide on-site training and support to customers.
• Maintain service reports, logs, and spare parts inventory.
• Adhere to safety protocols and company policies on site.
• Coordinate with customers, sales, and engineering teams.
• Identify opportunities for system upgrades or additional services.

Skills

Reading schematics

Diagnostic tools

Customer service

Time management

Travel readiness

Education

Diploma/Bachelor in Electrical Engineering

Tools

Test equipment

Job description

About the Role

Our client is seeking a dedicated and skilled Electrical Field Service Engineer to join their team, primarily based in Upington, Northern Cape. This critical role involves providing on-site technical support, installation, commissioning, and maintenance of electrical equipment and systems for our diverse client base throughout the region. The ideal candidate will possess a strong hands‑on aptitude, excellent diagnostic skills, and a commitment to delivering exceptional customer service. You will be the face of our company at client locations, ensuring the optimal performance and reliability of the systems we provide. This position requires a proactive approach, the ability to work independently, and a willingness to travel extensively within the Northern Cape and surrounding areas. We are looking for a professional who is passionate about electrical engineering and customer satisfaction.

Key Responsibilities

• Install, commission, and service electrical equipment and systems at customer sites.
• Perform routine maintenance, inspections, and repairs on electrical machinery and components.
• Diagnose and troubleshoot complex electrical issues, providing timely and effective solutions.
• Conduct performance testing and analysis to ensure optimal system operation.
• Provide technical training and support to customers on equipment operation and maintenance.
• Maintain accurate service reports, logs, and inventory of spare parts.
• Adhere strictly to all safety protocols and company policies while on site.
• Liaise effectively with customers, sales teams, and the engineering department to ensure client satisfaction.
• Identify opportunities for system upgrades or additional services.

Requirements

• National Diploma or Bachelor's degree in Electrical Engineering or a related technical field.
• Minimum of 4 years of experience in field service, technical support, or a similar hands‑on electrical engineering role.
• Strong understanding of electrical systems, control panels, power distribution, and instrumentation.
• Proficiency in reading and interpreting electrical schematics and technical manuals.
• Experience with diagnostic tools and test equipment.
• Excellent troubleshooting and problem‑solving abilities.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively while traveling.
• Valid driver's license and a clean driving record.
• Willingness to undertake frequent travel within the Northern Cape region and potentially further afield.

Benefits

• Competitive salary package with performance‑based incentives.
• Company vehicle provided for business travel.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for specialized training and professional development in service engineering.
• Exposure to a wide range of electrical equipment and technologies.
• A supportive team environment focused on technical excellence and customer satisfaction.
• The chance to work across the vast and diverse landscapes of the Northern Cape.