Electrical Distribution CSR: Sales & Support

Turtle; Franklin Township (NJ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Vision insurance

Life insurance

Paid holidays

Vacation

Employee negotiated discounts

Job summary

Turtle is seeking a Customer Service Representative for our Franklin Township, NJ branch. This full-time clerical role emphasizes providing excellent customer service across branch operations, including sales, vendor management and product information.

You will handle phone contacts, schedule returns, process orders and payments, resolve receiving discrepancies, and support office billing with a professional, efficient approach using MS Word and Excel.

Qualifications

• High School Diploma or equivalent.
• Experience in customer service.
• Microsoft Word and Excel experience preferred.
• Ability to multi-task.
• Draft and respond to emails in a professional manner.

Responsibilities

• Phone contact with customers.
• Scheduling customer returns.
• Processing refused orders.
• Resolving inbound receiving discrepancies.
• Assist with vendor problems.
• Coordinate office billing.
• Use knowledge of electrical products.
• Complete sales and orders and manage payments.

Skills

Customer service

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Turtle is seeking a Customer Service Representative for our Franklin Township, NJ branch. This full-time clerical role emphasizes providing excellent customer service across branch operations, including sales, vendor management and product information.

You will handle phone contacts, schedule returns, process orders and payments, resolve receiving discrepancies, and support office billing with a professional, efficient approach using MS Word and Excel.