Electrical Customer Support & Sales Specialist

Turtle; Franklin (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Vision insurance

Life insurance

Paid holidays

Vacation

Employee negotiated discounts

Job summary

Turtle, based in Franklin, NJ, is seeking a Customer Service Representative to enhance customer satisfaction and support branch operations. The role includes phone interactions with customers, scheduling returns, and resolving issues while offering excellent service on sales and orders.

Applicants should have a high school diploma and customer service experience, along with proficiency in Microsoft Word and Excel. This position offers a competitive benefits package including health insurance, 401(k), and paid holidays.

Qualifications

• Experience in customer service is required.
• Proficiency in Microsoft Word and Excel is preferred.
• Ability to multi-task and adapt to changing priorities.

Responsibilities

• Interact with customers via phone to provide support.
• Schedule customer returns and process refused orders.
• Resolve discrepancies in inbound receiving.
• Assist vendors and coordinate office billing.
• Complete sales and manage payments.

Skills

Customer service experience

Microsoft Word

Microsoft Excel

Multi-tasking

Flexibility

Education

High School Diploma or equivalent

Job description

Turtle, based in Franklin, NJ, is seeking a Customer Service Representative to enhance customer satisfaction and support branch operations. The role includes phone interactions with customers, scheduling returns, and resolving issues while offering excellent service on sales and orders.

Applicants should have a high school diploma and customer service experience, along with proficiency in Microsoft Word and Excel. This position offers a competitive benefits package including health insurance, 401(k), and paid holidays.