Customer Service & Sales Support Associate

Turtle-6; Franklin Township (NJ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Vision insurance

Life insurance

Paid holidays

Vacation

Employee negotiated discounts

Job summary

Turtle-6 in Franklin Township, NJ is seeking a Customer Service Representative to deliver exceptional support across branch operations, including sales, vendor management and product information. You will contact customers by phone, schedule returns, process refused orders, resolve discrepancies, assist with vendor issues, and handle billing.

The role requires a high school diploma and strong communication.

Qualifications

• High School diploma or equivalent is required.
• Experience in customer service is preferred.
• Proficiency in Microsoft Word and Excel.
• Ability to multi-task effectively.
• Draft and respond to emails professionally.
• Willingness to learn about electrical products.

Responsibilities

• Phone contact with customers.
• Scheduling customer returns.
• Processing refused orders.
• Resolving inbound receiving discrepancies.
• Assist with vendor problems.
• Coordinate office billing.
• Use knowledge of electrical products.
• Complete sales and orders and manage payments.

Skills

Customer service

MS Word

MS Excel

Email etiquette

Multitasking

Flexibility

Education

High School Diploma or equivalent

Job description

Turtle-6 in Franklin Township, NJ is seeking a Customer Service Representative to deliver exceptional support across branch operations, including sales, vendor management and product information. You will contact customers by phone, schedule returns, process refused orders, resolve discrepancies, assist with vendor issues, and handle billing.

The role requires a high school diploma and strong communication.