Electrical Design Customer Success Engineer

Flux Enterprise; San Francisco (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

An innovative tech company in San Francisco is seeking an AI Hardware Engineer to empower customers in designing electronics. This role involves delivering training, diagnosing design challenges, and creating educational materials. Candidates should have a degree in Electrical Engineering, customer-facing technical experience, and excellent communication skills. Join a collaborative team that thrives in a fast-paced environment and values innovative thinking. Apply via [e-mail] to become part of this exciting journey.

Qualifications

• Experience designing PCBs or electronic systems.
• At least 3 years in customer-facing technical roles.
• Comfortable troubleshooting circuit designs.

Responsibilities

• Provide technical onboarding and training.
• Diagnose electrical design challenges and application issues.
• Develop educational resources for clients.
• Gather customer feedback to inform product priorities.
• Collaborate with engineering on bug triaging.
• Maintain strong customer relationships.
• Analyze usage data to identify patterns.

Skills

Electrical Engineering knowledge

Customer success experience

Troubleshooting skills

Excellent communication

Ability to translate technical concepts

Team collaboration

Education

Degree in Electrical Engineering or related field

Tools

Flux hardware design tools

Job description

An innovative tech company in San Francisco is seeking an AI Hardware Engineer to empower customers in designing electronics. This role involves delivering training, diagnosing design challenges, and creating educational materials. Candidates should have a degree in Electrical Engineering, customer-facing technical experience, and excellent communication skills. Join a collaborative team that thrives in a fast-paced environment and values innovative thinking. Apply via [e-mail] to become part of this exciting journey.