Electrical Counter Sales Specialist — Customer Service

Rexel France; Hartford (CT); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Job summary

Rexel USA in Hartford, CT is seeking a Counter Sales Representative to provide prompt, courteous service and product knowledge for customers. You will help process orders, handling returns and assist with showroom and counter maintenance.

Success in this role relies on electrical product knowledge, strong communication, and a team-oriented approach to support branch operations and safety. Prior sales or branch experience is welcomed.

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience preferred
• Previous branch experience preferred
• High School or GED - Required

Responsibilities

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Assist inside sales as needed
• Inform manager of any potentially hazardous or elevated situation pertaining to safety or the satisfaction of a customer
• Perform other duties as assigned

Skills

Customer service

Sales

Electrical product knowledge

Negotiation

Communication

Teamwork

Organizational skills

Education

High School or GED

Tools

Windows-based software

Job description

Rexel USA in Hartford, CT is seeking a Counter Sales Representative to provide prompt, courteous service and product knowledge for customers. You will help process orders, handling returns and assist with showroom and counter maintenance.

Success in this role relies on electrical product knowledge, strong communication, and a team-oriented approach to support branch operations and safety. Prior sales or branch experience is welcomed.