Electrical Counter Sales Pro | Customer Impact

U.S. Electrical Services, Inc.; Old Saybrook (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Rx Coverage

Parental Leave

401(k) Matching

Life Insurance

Disability Insurance

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits

Job summary

U.S. Electrical Services, Inc. in Old Saybrook, CT is seeking a motivated Counter Sales Associate to join our electrical wholesale team.

The role involves assisting customers at the sales counter, handling orders, RFAs, quotes, and will call requests while maintaining an organized counter and warehouse area. Ideal candidates have a high school diploma, strong customer service skills, and basic math ability.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must be able to lift up to 50 pounds and work in warehouse conditions.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Communication

Problem solving

Basic math

Team oriented

Ability to lift 50 lbs

Education

High school diploma or equivalent

Job description

U.S. Electrical Services, Inc. in Old Saybrook, CT is seeking a motivated Counter Sales Associate to join our electrical wholesale team.

The role involves assisting customers at the sales counter, handling orders, RFAs, quotes, and will call requests while maintaining an organized counter and warehouse area. Ideal candidates have a high school diploma, strong customer service skills, and basic math ability.