Electrical Counter Sales Pro – Customer Focus & Growth

US-Electrical-Services-2; Ball Ground (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Matching 401(k)

Company-paid Life Insurance + (AD&D)

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Choice of Voluntary Benefits including

Job summary

U.S. Electrical Services, Inc. (USESI) is seeking a motivated Counter Sales Associate for our Ball Ground, GA location.

You’ll assist customers at the sales counter, by phone and via email, and help manage quotes, orders and returns while upholding safety and accuracy. The role requires a high school diploma, strong customer service and communication skills, and the ability to lift up to 50 pounds in a warehouse environment.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Communication skills

Problem-solving

Electrical product knowledge

Education

High school diploma or equivalent

Job description

U.S. Electrical Services, Inc. (USESI) is seeking a motivated Counter Sales Associate for our Ball Ground, GA location.

You’ll assist customers at the sales counter, by phone and via email, and help manage quotes, orders and returns while upholding safety and accuracy. The role requires a high school diploma, strong customer service and communication skills, and the ability to lift up to 50 pounds in a warehouse environment.