Electric Grid Dispatch Operator (Grade 3)

American Electric Power; Energy (IL); On-site; USD 59,000 - 79,000; Full time

Job summary

American Electric Power is seeking a Dispatcher Worker to safely dispatch distribution customer outages to field personnel, analyze outage data, and document restoration efforts.

The role requires coordinating routine and emergency work, operating distribution applications, and clear communication via radio and phone. Shift work includes days, evenings, midnights, weekends with possible overtime and travel.

Responsibilities

• Prioritize routine and emergency work to meet the needs of our internal and external customers.
• Operate distribution applications during routine and emergency switching procedures.
• Clearly and precisely communicate verbal instructions using radio and telephone systems, as well as provide clear written communications through various applications.
• Must be able to work under pressure during periods of critical system conditions.
• Be able to quickly respond for emergency overtime.
• Update and maintain mapping systems.
• Support all DDC team members.
• Assume other duties and responsibilities as assigned.
• Continue on the job training as well as training program and testing to progress to an Operator Grade 2 within the Company established timeframes.
• Participate and assist in planning team safety meetings.
• Foster and maintain a positive work culture.

Job description

American Electric Power is seeking a Dispatcher Worker to safely dispatch distribution customer outages to field personnel, analyze outage data, and document restoration efforts.

The role requires coordinating routine and emergency work, operating distribution applications, and clear communication via radio and phone. Shift work includes days, evenings, midnights, weekends with possible overtime and travel.