Outage Dispatch Specialist – Operator Grade 3

Public Service Co. of OK; Sperry (OK); On-site; USD 88,000 - 99,000; Full time

Job summary

American Electric Power (AEP) seeks a qualified dispatcher in Tulsa, OK to safely coordinate outage dispatch for field personnel. You will analyze data, document restorations, and work rotating shifts including overtime as needed.

The role requires an associate degree in electrical/electronics tech or equivalent experience, with progression through DDC roles and strong communication skills. Training and a path to Operator Grade 2 are provided.

Qualifications

• Associate Degree in Electrical or Electronics Technology or related field, or equivalent work experience with two+ years in Line, Substation, Generation, or DDC Support.
• Associate Degree in Electrical or Electronics Technology or related field, with 2+ years in Line, Substation, Generation, or DDC Support, or 4+ years in those departments, or 2 years as Operator Grade 3.
• Associate Degree in Electrical or Electronics Technology or related field with 2+ years' DDC dispatching experience, or 4 years' DDC dispatching experience.

Responsibilities

• Prioritize routine and emergency work to meet customer needs.
• Operate distribution applications during routine and emergency switching procedures.
• Clearly and precisely communicate verbal instructions using radio and telephone systems, and provide written communications.
• Must be able to work under pressure during periods of critical system conditions.
• Be able to quickly respond for emergency overtime.
• Update and maintain mapping systems.
• Support all DDC team members.
• Continue on-the-job training and progression to Operator Grade 2 within company timeframes.

Skills

Dispatch coordination

Emergency switching

Verbal communication

Written communication

Team collaboration

Computer literacy

Education

Associate Degree in Electrical or Electronics Technology

Tools

DDC dispatching

Job description

American Electric Power (AEP) seeks a qualified dispatcher in Tulsa, OK to safely coordinate outage dispatch for field personnel. You will analyze data, document restorations, and work rotating shifts including overtime as needed.

The role requires an associate degree in electrical/electronics tech or equivalent experience, with progression through DDC roles and strong communication skills. Training and a path to Operator Grade 2 are provided.