Electric Field Operations Lead - Dispatch & Safety

059 Northern IN Public Serv Co LLC; Merrillville (IN); On-site; USD 97,000 - 145,000; Full time

Job summary

NiSource in Merrillville, IN is seeking a Leader for Electric Operations to guide a team of dispatchers and field crews. You will support emergencies on the transmission and distribution system, oversee switching, maintenance tasks, and asset improvements to deliver safe, reliable service to customers.

The role requires strong leadership, safety focus, and the ability to coach and develop staff, manage operating and capital budgets, and coordinate with planning, engineering, and field teams.

Qualifications

• Leadership experience in a utility or related field.
• Ability to assess emergencies and make quick, sound decisions.
• Strong safety and compliance knowledge.
• Ability to coach and develop employees.
• Organizational and planning skills.
• Experience with field operations and switching procedures.
• Familiarity with distribution/transmission concepts and diagrams.
• Valid driver's license and clean driving record.
• Experience with operating and budgeting concepts.
• Ability to coordinate across multiple teams and platforms.

Responsibilities

• Lead front-line workforce and provide coaching and feedback.
• Oversee dispatching, switching, and maintenance planning activities.
• Ensure safe work practices and compliance with safety manuals.
• Manage operating and capital budgets for the team.
• Collaborate with planning, engineering, substation, and field groups.
• Address emergencies per incident command structure and procedures.

Skills

Leadership experience

Emergency decision making

Safety compliance

Coaching employees

Organizational skills

Budget management

Shift leadership

Decision making under pressure

Mentoring front-line staff

Communication with multiple teams

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

ITOA

NMS

NIMS

Salesforce

SAP

CIS

ESO1

GIS

Job description

NiSource in Merrillville, IN is seeking a Leader for Electric Operations to guide a team of dispatchers and field crews. You will support emergencies on the transmission and distribution system, oversee switching, maintenance tasks, and asset improvements to deliver safe, reliable service to customers.

The role requires strong leadership, safety focus, and the ability to coach and develop staff, manage operating and capital budgets, and coordinate with planning, engineering, and field teams.