Elder Programs Coordinator - Community Support

ADP, Inc.; Worcester (MA); On-site; USD 50,000 - 60,000; Full time

Job summary

Worcester Housing Authority (WHA) is seeking a Family Coordinator to assess needs of elderly/disabled residents, develop programs, and connect residents with resources. This onsite, full-time role requires 8:00 a.m.–4:30 p.m. hours, driving to sites, and a valid driver’s license in Worcester, MA.

The position focuses on building partnerships, coordinating services, and implementing life skills programs to support aging-in-place and resident well-being. Bilingual English/Spanish preferred.

Qualifications

• Bachelor's degree in social work or related field.
• Minimum of two years’ experience in human services or case management.
• Knowledge of local social service agencies focusing on low-income/at-risk elders.
• Ability to work with diverse populations.
• Bilingual English/Spanish preferred.
• Strong interpersonal and organizational skills.
• Proficient with Microsoft Office 365.

Responsibilities

• Conduct outreach to inform residents about the program and services.
• Recruit and enroll program participants.
• Develop individual service plans with participants and set goals.
• Coordinate referrals and provide on-site support for participants.
• Meet with clients in person, by phone, and in writing; monitor progress.
• Build relationships with community service providers and maintain a directory of resources.
• Arrange education sessions on tenant rights, aging-in-place, and related topics.
• Collect and track metrics and report data as requested.
• Maintain electronic records in WHA system.

Skills

Case management

Bilingual English/Spanish

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor's degree in social work

Tools

Microsoft Office 365

Job description

Worcester Housing Authority (WHA) is seeking a Family Coordinator to assess needs of elderly/disabled residents, develop programs, and connect residents with resources. This onsite, full-time role requires 8:00 a.m.–4:30 p.m. hours, driving to sites, and a valid driver’s license in Worcester, MA.

The position focuses on building partnerships, coordinating services, and implementing life skills programs to support aging-in-place and resident well-being. Bilingual English/Spanish preferred.