Elder & Resident Support Coordinator

The Worcester Housing Authority; Worcester, Northern (MA, KY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

The Worcester Housing Authority in Worcester, MA is seeking a Family Coordinator to assess and coordinate supportive services for elderly and disabled residents. The role involves developing service plans, enrolling participants, and connecting them with community resources, with on-site work Mon-Fri.

This full-time position requires a Bachelor's in social work or related field, at least two years in human services, and a valid driver's license. Bilingual English/Spanish is strongly preferred.

Qualifications

• Bachelor's degree in social work or related field.
• Minimum of two years’ experience in human services or case management.
• Knowledge of local social service agencies focusing on low-income/at-risk elders.
• Ability to work effectively with diverse populations.
• Bilingual English/Spanish preferred.

Responsibilities

• Conduct outreach to inform residents about the program and services.
• Recruit and enroll program participants.
• Develop individual service plans with measurable goals.
• Coordinate referrals and provide onsite support for participants.
• Meet clients in person, by phone, and in writing; monitor progress.
• Build and maintain a network of community resources.
• Create and maintain a directory of service resources.
• Arrange education sessions on tenant rights, elder issues, and aging-in-place.

Skills

Bilingual English/Spanish

Independent judgment

Organizational skills

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office 365

Job description

The Worcester Housing Authority in Worcester, MA is seeking a Family Coordinator to assess and coordinate supportive services for elderly and disabled residents. The role involves developing service plans, enrolling participants, and connecting them with community resources, with on-site work Mon-Fri.

This full-time position requires a Bachelor's in social work or related field, at least two years in human services, and a valid driver's license. Bilingual English/Spanish is strongly preferred.