ELA Growth & Community Operations Specialist

Think Academy U.S; San Jose (CA); On-site; USD 69,000 - 100,000; Full time

Benefits offered by this job

401k and health, vision, and dental insurance

Relocation allowance available

H1B sponsorship available for eligible candidates

Job summary

A leading education technology company is seeking a growth and user operations specialist for its English program in San Jose, CA. Responsibilities include managing content driven user growth and overseeing community operations to enhance parental engagement and enrollment. Candidates should have a bachelor's degree and strong skills in English and data awareness. The role offers competitive compensation, including a base salary and performance bonuses, along with opportunities for growth in the education sector.

Qualifications

• Bachelor's degree or above preferred in Education, English, Marketing, or related fields.
• Strong written and spoken English skills with reference scores.

Responsibilities

• Monitor and analyze English learning trends across platforms.
• Communicate with parents to collect feedback and generate insights.
• Design and optimize the conversion path from first contact to enrollment.
• Collaborate with teams to translate learning goals into user activities.

Skills

Strong written and spoken English skills

Data awareness

Time-management skills

Parent communication skills

Strong communication skills in Mandarin

Education

Bachelor’s degree in relevant majors

Job description

A leading education technology company is seeking a growth and user operations specialist for its English program in San Jose, CA. Responsibilities include managing content driven user growth and overseeing community operations to enhance parental engagement and enrollment. Candidates should have a bachelor's degree and strong skills in English and data awareness. The role offers competitive compensation, including a base salary and performance bonuses, along with opportunities for growth in the education sector.