El Paso Call Center Manager — Growth & Strategy Leader

Energy Innovation Corp; El Paso (TX); On-site; USD 82,000 - 125,000; Full time

Benefits offered by this job

Mentorship

Clear ladder

Real benefits

Flexible contract days

Job summary

Disney is seeking a Call Center Manager in El Paso, TX. This contract role oversees customer success strategies, referral programs, and revenue-focused KPIs to drive growth and retention. You’ll own territory plans and collaborate across teams to ship fast.

Right now is a strong time to apply, as the review queue moves quickly and mentorship, a clear ladder, real benefits, and flexible contract days are provided.

Qualifications

• 8+ years of experience across sales and marketing cycles.
• Fluency in Account Management and Customer Journey Mapping.
• Strong focus on quality and output consistency.
• Comfort being accountable in a contract role.
• Excellent multitasking without sacrificing quality.
• Confident presenting ideas to stakeholders at all levels.
• Collaborative mindset that eases managerial reviews.

Responsibilities

• Stitch together a referral program Disney customers want to share.
• Pitch upsells that feel like favors, not invoices.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Decode why TX buyers say yes and double down on it.
• Build territory plans that maximize coverage across El Paso, TX.
• Rewrite the one-pager until an El Paso stranger gets it in ten seconds.
• Walk the El Paso, TX territory and know it better than the map.
• Stand up email sequences that get opened, not buried.

Skills

Account Management

Customer Journey Mapping

Quality & consistency

Contract role accountability

Multitasking

Stakeholder presentation

Collaborative team player

Job description

Disney is seeking a Call Center Manager in El Paso, TX. This contract role oversees customer success strategies, referral programs, and revenue-focused KPIs to drive growth and retention. You’ll own territory plans and collaborate across teams to ship fast.

Right now is a strong time to apply, as the review queue moves quickly and mentorship, a clear ladder, real benefits, and flexible contract days are provided.