EHR Training & Systems Specialist — Transform Workflows

Children's Hope Alliance; Statesville (NC); Presencial; USD 39 000 - 58 000; Tempo integral

Resumo da oferta

Children's Hope Alliance in North Carolina seeks an EHR Training & Systems Specialist who merges technology, training, and user support to empower staff across the organization.

You will deliver EHR training, create materials, collaborate with clinical and operational teams, and use SQL and Power BI to ensure data integrity and workflow improvements.

This non-exempt, full-time hourly role serves Central and Western NC; candidates from Greensboro to Asheville are encouraged to apply.

Qualificações

• Associate's or Bachelor's degree in IT, information systems, computer science, or a related field.
• 2–3 years of experience supporting EHR systems, healthcare operations, technical training, help desk support, or information systems.
• Experience with SQL, Power BI, Power Query, reporting, data validation, or EHR report writing is highly valued.
• Strong communication, presentation, documentation, and relationship-building skills.
• Ability to simplify technical concepts for users with varying levels of technical expertise.

Responsabilidades

• Deliver engaging EHR training and onboarding experiences for staff.
• Create user-friendly training materials, job aids, videos, and knowledge resources.
• Partner with clinical and operational teams to identify opportunities for workflow improvements.
• Support testing, validation, and implementation of EHR enhancements and new system features.
• Provide technical troubleshooting and end-user support to ensure a positive user experience.
• Utilize reporting tools, SQL, Power BI, and other data resources to support organizational needs and data integrity.
• Monitor training effectiveness and system utilization to improve user adoption and performance.
• Translate business needs into practical technology solutions that drive efficiency.

Conhecimentos

SQL

Power BI

Power Query

Training delivery

User support

Formação académica

Associate's or Bachelor's degree in IT/IS/CS

Ferramentas

SQL

Power BI

Descrição da oferta de emprego

Children's Hope Alliance in North Carolina seeks an EHR Training & Systems Specialist who merges technology, training, and user support to empower staff across the organization.

You will deliver EHR training, create materials, collaborate with clinical and operational teams, and use SQL and Power BI to ensure data integrity and workflow improvements.

This non-exempt, full-time hourly role serves Central and Western NC; candidates from Greensboro to Asheville are encouraged to apply.